thedrent Posted June 29, 2015 Share Posted June 29, 2015 for some reason i can't connect to the netduma on wireless just said troubleshoot n does the same thing on xbox i just need it to work so everyone in the house can go on it can't be going back on virgin media super hub any help would be great guys x Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 29, 2015 Netduma Staff Share Posted June 29, 2015 Is it that you can't see the Network? If that is the case can you confirm that you are using 2.4Ghz wifi in the settings as 5Ghz Wifi does not work Link to comment Share on other sites More sharing options...
thedrent Posted June 30, 2015 Author Share Posted June 30, 2015 i can see it mate when i click it starts trying to connect then comes up with troubleshoot Link to comment Share on other sites More sharing options...
Zennon Posted June 30, 2015 Share Posted June 30, 2015 Have you turned off the wifi on the virgin hub? Have you gave the net duma a wpa-psk2 password? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 30, 2015 Netduma Staff Share Posted June 30, 2015 i can see it mate when i click it starts trying to connect then comes up with troubleshoot Could you try a different Wifi channel. If that does't work could you try restarting the router. Also make sure that the devices are connecting with an automatic IP Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 30, 2015 Administrators Share Posted June 30, 2015 As well as what everyone else has said it may be beneficial to turn off the Wifi workaround in settings > miscellaneous. Link to comment Share on other sites More sharing options...
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