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Posted

for some reason i can't connect to the netduma on wireless just said troubleshoot n does the same thing on xbox i just need it to work so everyone in the house can go on it can't be going back on virgin media super hub any help would be great guys x


 

  • Netduma Staff
Posted

Is it that you can't see the Network?

 

If that is the case can you confirm that you are using 2.4Ghz wifi in the settings as 5Ghz Wifi does not work :)

Posted

Have you turned off the wifi on the virgin hub?

 

Have you gave the net duma a wpa-psk2 password?

  • Netduma Staff
Posted

i can see it mate when i click it starts trying to connect then comes up with troubleshoot

 

Could you try a different Wifi channel. If that does't work could you try restarting the router. Also make sure that the devices are connecting with an automatic IP :)

  • Administrators
Posted

As well as what everyone else has said it may be beneficial to turn off the Wifi workaround in settings > miscellaneous. 

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