Suffer Posted October 18, 2018 Share Posted October 18, 2018 I keep lagging offline with the NetDuma about every 30-45 minutes being online and it tells me I'm not connected to the internet on Xbox but everything else is still online and working fine Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted October 19, 2018 Netduma Staff Share Posted October 19, 2018 12 hours ago, Suffer said: I keep lagging offline with the NetDuma about every 30-45 minutes being online and it tells me I'm not connected to the internet on Xbox but everything else is still online and working fine Hi, welcome to the forum! What precisely do you mean by 'lagging offline'? It sounds like your Internet on the Xbox is dropping out more than anything, so lets work on that first. Is your Xbox connected via Ethernet cable? It should be - try replacing the cable going to your Xbox. Have you tested other devices to make sure they're A: definitely connected to the Netduma network and B: still online when your Xbox goes offline? Turn off your Modem and the Netduma. Wait 5 minutes then turn on the Modem. Wait another minute then turn on the Netduma. Link to comment Share on other sites More sharing options...
Suffer Posted October 19, 2018 Author Share Posted October 19, 2018 Yes, I'm still online on my PC and mobile device. I have a clip I can show you while streaming and my PC is still online AT-cm_328482598.mp4 Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted October 20, 2018 Administrators Share Posted October 20, 2018 That is very frustrating. The fact it's just happening on your console suggests there is something wrong with it, instead of the router. Is it connected wirelessly or wired? If wired, do you have a different cable you can use? Link to comment Share on other sites More sharing options...
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