R1 slow speed

[SM961]

This is my spare R1 and this is the newer I just got I a few months ago. My speeds are 100/10 as you can see my speed are really bad I also test it using my other R1 and everything is normal. Do I get a replacement?

[Netduma Fraser]

Re-upgrade to the latest version, and allow it to auto setup for you. If we can't resolve it and you're within the warranty period yes

[SM961]

Can you please provide me with the link to it. Thanks.

[SM961]

Re-upgrade to the latest version, and allow it to auto setup for you. If we can't resolve it and you're within the warranty period yes

Is this what you are talking about?  http://forum.netduma.com/topic/11018-major-netduma-upgrade-now-available-v-1036j/

[SM961]

Can you please confirm?

[SM961]

Please.

[Netduma Jack]

Sorry about that - yes that's the latest version for the R1. When did you order your R1?

[SM961]

No problem, I bought it March this year.

[Netduma Jack]

Could you please ensure the settings below are applied and that you have carried out a hard reset (turn off the Modem and Netduma. Wait 5 minutes then turn on the Modem. Wait another minute then turn on the Netduma).

 

- 1000km Distance

- 0 Ping Assist

- Strict Mode On (Off if playing Destiny)

- If less than 50mbps, Pre-emptive Algorithm. If more, Reactive Algorithm

- 70% anti-flood

- Put your device in Hyper Traffic (in Congestion Control)

- Share excess enabled

- Reset device prioritisation & apply

- Enable UPnP and remove any Port Forwarding rules

- Disable deep packet in misc

- Disable IPv6 in misc, LAN and WAN

- Enable turbo mode if over 120mbps

- Enable super turbo mode if over 300mbps

- Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds.

- Do an Internet Diagnosis test

[SM961]

Okay, let me do that. Thanks