Fatal Mentality Posted May 25, 2018 Share Posted May 25, 2018 I just got my Netduma R1 a few days ago, with the latest firmware. I have no issues with the actual R1 or playing games. However, each time I launch a new session to the gateway, it wants me to go through the tour, even though I have gone through it fully three times. I use Mozilla Firefox and turned off the deletion of my history (Browsing & Download History, cookies, active logins, cache, Form and search history) when I close the browser and went through the tour again. But same issue, is there a way to turn off the tour or a fix? Link to comment Share on other sites More sharing options...
pollutionblues Posted May 25, 2018 Share Posted May 25, 2018 Hi, Welcome to the forum Completely finishing the tour should normally stop it. Try using google chrome instead and see if that works, if not reboot from miscellaneous let us know how you get on Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted May 25, 2018 Netduma Staff Share Posted May 25, 2018 I just got my Netduma R1 a few days ago, with the latest firmware. I have no issues with the actual R1 or playing games. However, each time I launch a new session to the gateway, it wants me to go through the tour, even though I have gone through it fully three times. I use Mozilla Firefox and turned off the deletion of my history (Browsing & Download History, cookies, active logins, cache, Form and search history) when I close the browser and went through the tour again. But same issue, is there a way to turn off the tour or a fix? Hi, welcome to the forum! As Pollutionblues said, completing the tour should usually get rid of it forever. If this doesn't happen try rebooting, and if it comes back do a factory reset from Settings > Miscellaneous. Also ensure cookies is enabled on the router itself. Link to comment Share on other sites More sharing options...
Fatal Mentality Posted May 25, 2018 Author Share Posted May 25, 2018 Thanks for the replies. Turns out I book marked the GW when I first launched it. So it still had cgi-bin\intro=true in the URL (oops). Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted May 26, 2018 Administrators Share Posted May 26, 2018 Easy mistake to make! Well done for figuring it out. Link to comment Share on other sites More sharing options...
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