Internet keeps dropping

[scbba]

I have the r1 connected wired to my pc and it keeps saying that my internet is unstable and disconnecting to from the internet

[Netduma Admin]

Hi Scbba. That sounds more likely to either be an issue with your ethernet cable or your general internet connection. Could you:

 

1. Try a different cable
2. If that doesn't work, wire your PC directly into your modem and see if the problem continues

Thanks

[scbba]

ok thanks Ill try the cable first and report back

[scbba]

I tried a new cable from the modem to my r1 it's still doing the same thing now I am trying another cable from my r1 to my pc and seeing if that works

[Netduma Jack]

I tried a new cable from the modem to my r1 it's still doing the same thing now I am trying another cable from my r1 to my pc and seeing if that works

 

Hmm okay. This could be a faulty Ethernet cable. Does this happen on wireless devices as well? Try a different cable between the Modem and the Netduma as well to check if that is the cause.

[scbba]

I did  Jack and it still happened so far wireless is flawless I am changing the cable today from r1 to pc and seeing if it works 

[Netduma Jack]

I did  Jack and it still happened so far wireless is flawless I am changing the cable today from r1 to pc and seeing if it works 

 

Please let me know how that turns out and we'll advise you from there