scbba Posted April 21, 2018 Share Posted April 21, 2018 I have the r1 connected wired to my pc and it keeps saying that my internet is unstable and disconnecting to from the internet Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted April 21, 2018 Administrators Share Posted April 21, 2018 Hi Scbba. That sounds more likely to either be an issue with your ethernet cable or your general internet connection. Could you: Try a different cable If that doesn't work, wire your PC directly into your modem and see if the problem continues Thanks Link to comment Share on other sites More sharing options...
scbba Posted April 22, 2018 Author Share Posted April 22, 2018 ok thanks Ill try the cable first and report back Link to comment Share on other sites More sharing options...
scbba Posted April 23, 2018 Author Share Posted April 23, 2018 I tried a new cable from the modem to my r1 it's still doing the same thing now I am trying another cable from my r1 to my pc and seeing if that works Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted April 24, 2018 Netduma Staff Share Posted April 24, 2018 I tried a new cable from the modem to my r1 it's still doing the same thing now I am trying another cable from my r1 to my pc and seeing if that works Hmm okay. This could be a faulty Ethernet cable. Does this happen on wireless devices as well? Try a different cable between the Modem and the Netduma as well to check if that is the cause. Link to comment Share on other sites More sharing options...
scbba Posted April 24, 2018 Author Share Posted April 24, 2018 I did Jack and it still happened so far wireless is flawless I am changing the cable today from r1 to pc and seeing if it works Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted April 25, 2018 Netduma Staff Share Posted April 25, 2018 I did Jack and it still happened so far wireless is flawless I am changing the cable today from r1 to pc and seeing if it works Please let me know how that turns out and we'll advise you from there Link to comment Share on other sites More sharing options...
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