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Malaysian ISP "Unifi" Hub not supporting netduma


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As title I am having trouble setting up my netduma to my ISP hub.

 

I followed the quick start guide that came with the netduma I am able to access the netduma interface (192.168.88.1) there I proceed to wan settings and enter my ISP's given username and password under PPPoE settings and than it gave me an Interface Wan IP error.

 

Here is some more info on Unifi it is and internet service that comes with an IPTV/FIber internet TV (that I dont use) and a landline phone (dont use it either). What my old router supports is that a specific lan port on my previous router is suppose to be connected to the IPTV box and one for the telephone. I dont connect either of these and the internet works fine but the old router (Asus n56) had my ISP supported as it came labled with "Unifi Supported" so I am guessing its custom firmware.

 

I am only having trouble connecting to the internet otherwise I should be golden.

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  • Netduma Staff

Ok so that does that mean I have now 3 devices to turn on to get internet?

 

ISP Modem > Old Router > Netduma?

 

 

Edit: Typo

Yep, that's correct. The setup you described above should work :) Also take the PPoE info out as Zennon said.

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Thank you so much guys for the super fast reply.

 

I just want to leave work right now and get it setup now but I cant :'( 

 

Literally just got my package from DHL about 4-6 hours ago so im so hype its not helping :/

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Not to mention, I have a friend in Thailand who bought it too. Time to spread the love.
The more people have it, the better experience all of us will have over time.

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Thank you so much guys for the super fast reply.

 

I just want to leave work right now and get it setup now but I cant :'( 

 

Literally just got my package from DHL about 4-6 hours ago so im so hype its not helping :/

Hey. If it still doesn't work, you can try entering this value into your WAN IP settings below the PPPoE settings.

The settings shown is from the original Mikrotik website so it might be relevant to you and maybe Iain in what May5David here might need to do.

 

VLAN settings

05.png

 

Max MTU

14.png

 

WAN IP DNS server

28.png

 

UNIFI Gateway IP should be: 210.195.23.254

Subnet mask should be: 255.255.255.0

IP address is your WAN IP address.

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Wow its in Thailand, that's awesome so 46 countries now!

 

Thanks for posting that AnSCO

Haha. Yup. He's freaking rich though. So he was even willing to use a forwarder to ship his order to his country since it's not available on your website I think.

But he's really really rich and was quite impressed with what I showed I guess.

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Hey. If it still doesn't work, you can try entering this value into your WAN IP settings below the PPPoE settings.

The settings shown is from the original Mikrotik website so it might be relevant to you and maybe Iain in what May5David here might need to do.

 

VLAN settings

05.png

 

Max MTU

14.png

 

WAN IP DNS server

28.png

 

UNIFI Gateway IP should be: 210.195.23.254

Subnet mask should be: 255.255.255.0

IP address is your WAN IP address.

 

Thank you for taking time to post this. 

 

I have a question should I follow this steps and make sure all the info & addresses are on netduma interface itself or my old router?

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Thank you for taking time to post this. 

 

I have a question should I follow this steps and make sure all the info & addresses are on netduma interface itself or my old router?

With this, it will basically be

Modem -> NetDuma

 

No need for your old router. So these settings should be inputted into your Netduma.

So you won't have a need to use your old router.

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Thanks guys its working as it should be now.

 

I had the setup as this: ISP Modem>Old Router(Disabled its wifi)>Netduma(All Lan cables & Wifi are funneled through here).

 

Just got back from work so im gona play around with fine tuning for my games.

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  • Netduma Staff

Thanks guys its working as it should be now.

 

I had the setup as this: ISP Modem>Old Router(Disabled its wifi)>Netduma(All Lan cables & Wifi are funneled through here).

 

Just got back from work so im gona play around with fine tuning for my games.

 

Awesome! I hope you enjoy it :) If you have any queries feel free to ask.

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