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XR500 Geofilter stopped working


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Posted

geofilter.jpgLove the new XR500. Geofilter stopped for no reason 2 days ago. I checked all the settings are correct as nothing was changed. I restarted the router numerous times. I removed my PS4 from the router and retried. No Dice. I have not factory reset yet, but want to avoid it as I just did it recently after the latest firmware and do not want to reenter all of my entries.

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Posted

Hi Xolhid - could you explain exactly what you mean by ‘stopped working’? Thanks. 

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Posted

yah. when playing cod WW2, nothing populates. its blank.

 

 

Thanks, let’s try two steps:

 

1. Could you delete any devices from the device panel, and then re add your PS4. Double check that there’s not more than one PS4 in your add device list. If there is, add both

 

2. Install a hotfix which might help. I will message you the link

Posted

Thanks, let’s try two steps:

 

1. Could you delete any devices from the device panel, and then re add your PS4. Double check that there’s not more than one PS4 in your add device list. If there is, add both

 

2. Install a hotfix which might help. I will message you the link

yah I already did that step. It said that in my first post. ill try the hotfix.

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Posted

yah I already did that step. It said that in my first post. ill try the hotfix.

 

Thanks - I saw that but just wanted to make sure you didn’t now have two PS4s connected (one for WiFi, one for wired)

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Posted

Could you hard refresh your browser while on the Geo-Filter page please (ctrl + F5 on Windows PC)

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Posted

cleared it up. thanks. ill remember that.

 

Awesome. No problem!

Posted

I had this same problem on WW2 last night as well. The only player showing up in my Geo filter range was my buddy in my party. No one else. This was on Xbox live. What does the hot fix do?

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Posted

I had this same problem on WW2 last night as well. The only player showing up in my Geo filter range was my buddy in my party. No one else. This was on Xbox live. What does the hot fix do?

 

It will resolve certain issues where icons may not appear and small things related to that. I've sent you the hot fix by PM.

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