DaTz Posted February 10, 2018 Posted February 10, 2018 i have geo disabled (spectate mode?) and qos all at 100% not sure why this router hates this game.. dont have issues with other router i used
Administrators Netduma Admin Posted February 10, 2018 Administrators Posted February 10, 2018 Hi Datz,Please could you provide more information:1. Are you playing 2K18?2. What do you mean by ‘lag out’ - you are in a game and you get booted?3. To reconfirm, Geo-filter is in spectating mode?4. Are you playing wired or wireless?I think, if the Geo-Filter is in Spectating Mode, then it’s likely to be an issue with the game / Xbox Live or PSN, as the router would not be affecting this. But the more info you can provide the better and if it’s possibly anything on DumaOS we’ll help you fix!
DaTz Posted February 10, 2018 Author Posted February 10, 2018 1. Yes 2. game stutters / usually after a bit ill get kicked from the park to the main menu due to network issues 3. Yep 4. Wired never had an issue before i also had this issue with my netduma r1.. one of the reasons i couldnt use the router/ why i bought the xr500
Administrators Netduma Admin Posted February 10, 2018 Administrators Posted February 10, 2018 Thanks. More questions: 1. How often does this happen? 2. What are your total bandwidth speeds? 3. What device are you playing on? 4. What exactly does the error message say?
DaTz Posted February 10, 2018 Author Posted February 10, 2018 1. every other game maybe more it seems (thought it might of been my cable but nah) 2. 100 down / 10 up 3. xbox one x 4. Certain features require a connection to Xbox Live. Please check your network cables and configuration before i get this msg that kicks me it says attempting to restore connection while lagging / skipping w/e u wanna call it lol
Administrators Netduma Admin Posted February 10, 2018 Administrators Posted February 10, 2018 Thanks. Could you do these two steps: 1. Remove every device from Geo-Filter. Play again. Does problem stop? 2. If problem persist after 1., factory reset router and start playing again once you’ve completed welcome tour. Does problem continue? Instructions on factory resetting here: https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-XR500-Nighthawk-gaming-router
DaTz Posted February 10, 2018 Author Posted February 10, 2018 1. only device on it was the xbox one 2. ok but dont know when ill be able to .. have family using the internet aswell atm
Administrators Netduma Admin Posted February 10, 2018 Administrators Posted February 10, 2018 1. only device on it was the xbox one 2. ok but dont know when ill be able to .. have family using the internet aswell atm Ok, please let us know how it goes afterwards. And please remove the XB1 so we can isolate whether the issue is on DumaOS or not.
DaTz Posted February 11, 2018 Author Posted February 11, 2018 think it might of been the geo filter even tho it was on spectate.. removed xbox altogether played a few and no lag/disconnects
Administrators Netduma Fraser Posted February 11, 2018 Administrators Posted February 11, 2018 think it might of been the geo filter even tho it was on spectate.. removed xbox altogether played a few and no lag/disconnects Okay interesting so device added, set to spectator mode and had issues. Removed completely and the issues were gone, I'll escalate this to the Development team for their input. Thanks a lot for the information.
DaTz Posted February 11, 2018 Author Posted February 11, 2018 Okay interesting so device added, set to spectator mode and had issues. Removed completely and the issues were gone, I'll escalate this to the Development team for their input. Thanks a lot for the information. ok i played like 3-4 games on the playground and didnt lag or lag out .. now i tried playing mycareer games and it wont lag itll just kick me out of nowhere with the same error msg :|
Administrators Netduma Fraser Posted February 11, 2018 Administrators Posted February 11, 2018 ok i played like 3-4 games on the playground and didnt lag or lag out .. now i tried playing mycareer games and it wont lag itll just kick me out of nowhere with the same error msg :| Is this without a device selected on the Geo-Filter that you get kicked?
DaTz Posted February 11, 2018 Author Posted February 11, 2018 Is this without a device selected on the Geo-Filter that you get kicked? yea it was i changed my xbox dns to googles.. 8.8.8.8 / 8.8.4.4 played 3 games havent gotten kicked yet .. still gonna play around with this lol
Administrators Netduma Fraser Posted February 11, 2018 Administrators Posted February 11, 2018 Okay well if it wasn't selected it just acts like a normal router so it wouldn't be blocking anything. May be that your ISP is blocking the ports the game uses
DaTz Posted February 11, 2018 Author Posted February 11, 2018 Okay well if it wasn't selected it just acts like a normal router so it wouldn't be blocking anything. May be that your ISP is blocking the ports the game uses not sure only had the problem with the r1 and xr500 but seems to be working good now so maybe it had to do with the isp's dns lol
Administrators Netduma Fraser Posted February 11, 2018 Administrators Posted February 11, 2018 Okay good find, keep an eye on it and let us know if anything changes. Will still let Dev team know.
Administrators Netduma Fraser Posted February 12, 2018 Administrators Posted February 12, 2018 Has there been any update on this? Has the issue stopped completely after changing out the ISP DNS for Google DNS?
DaTz Posted February 12, 2018 Author Posted February 12, 2018 yup havent had a single issue since i changed my dns on the xbox ty
Administrators Netduma Fraser Posted February 12, 2018 Administrators Posted February 12, 2018 Great to hear that, thanks for the update!
DaTz Posted February 16, 2018 Author Posted February 16, 2018 lil update if anyone cares.. pretty sure my cable was f'd bought a new cat7 cable not that it matters buts its alot better quality and ive played 20+ games today all diff games park/pro-am/mycareer no lag at all no disconnects at all woot
Administrators Netduma Fraser Posted February 16, 2018 Administrators Posted February 16, 2018 lil update if anyone cares.. pretty sure my cable was f'd bought a new cat7 cable not that it matters buts its alot better quality and ive played 20+ games today all diff games park/pro-am/mycareer no lag at all no disconnects at all woot Great to hear that, thanks a lot for the update DaTz!
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