ISP-Modem-Netduma need helps .

[tommyCoD09]

Hi everyone,my apologies to write it in english because I’m new in Germany . I have a 2in1 router(Fritzbox 7560) from my ISP (ComIn Ingolstadt-O2) which is FTTH internet and my Netduma set up is : ISP - Fritzbox - Netduma . But I feel the unstable connection when I play CoD with that set up , I got a friend ,who lives in the US told me that to have a separate modem (not 2in1 modem router) . Anyone who has any idea about that , Please help .

[RiotControll]

Put the ethernet cable directly from the ONT into your Netduma. Should normally work.

[Netduma Jack]

Hi, welcome to the forum! The advice RiotControll suggested above is the best setup. You should also put the Netduma WAN IP into the DMZ section on the Fritzbox.

 

In terms of your game feeling unstable, what is your ping to the host? Do you have an open NAT?

[tommyCoD09]

Put the ethernet cable directly from the ONT into your Netduma. Should normally work.

I’ve tried that too but internet seems like not working . Do you know any modem works with optic fiber( glasfaser)?

[tommyCoD09]

Hi, welcome to the forum! The advice RiotControll suggested above is the best setup. You should also put the Netduma WAN IP into the DMZ section on the Fritzbox.

 

In terms of your game feeling unstable, what is your ping to the host? Do you have an open NAT?

My ping is unstable, with speedtest I get sometime like 24, 36 but my normal ping is around 6 and the set up you suggested is : Ont - Netduma - Fritzbox ?

[RiotControll]

I’ve tried that too but internet seems like not working . Do you know any modem works with optic fiber( glasfaser)?

 

Have you got any Login in data from ComIn Ingolstadt? If you have some then you can try PPPoE. I've done research on the ComIn Ingolstadt site and they write that you don't have to configure the Fritzbox. It gets it automatically from the ONT. 

[tommyCoD09]

Have you got any Login in data from ComIn Ingolstadt? If you have some then you can try PPPoE. I've done research on the ComIn Ingolstadt site and they write that you don't have to configure the Fritzbox. It gets it automatically from the ONT.

I don’t have any Login Data from them, do I need to reset Netduma after plugged ethernet cable from the media receiver box to Netduma?

[RiotControll]

I don’t have any Login Data from them, do I need to reset Netduma after plugged ethernet cable from the media receiver box to Netduma?

Try go to settings- WAN- WAN VLAN- enable it- WAN VLAN TAG you type 11 in and press apply. 

[tommyCoD09]

Try go to settings- WAN- WAN VLAN- enable it- WAN VLAN TAG you type 11 in and press apply.

 

I did the same as you told me but still no internet

[RiotControll]

I did the same as you told me but still no internet

Write the Com Ingolstadt support. They will mail you the Login data.

[tommyCoD09]

Write the Com Ingolstadt support. They will mail you the Login data.

I tried pppoe with comIn Login data what they sent me but I get no internet connection? what am I doing wrong here?

[RiotControll]

I tried pppoe with comIn Login data what they sent me but I get no internet connection? what am I doing wrong here?

 

Have you tried VLAN Tag 11?

[tommyCoD09]

Have you tried VLAN Tag 11?

Yes , I tried both pppoe with vlan 11 too

[Netduma Fraser]

I tried pppoe with comIn Login data what they sent me but I get no internet connection? what am I doing wrong here?

 

You may need to set the WAN IP statically. 

 

Look in the fritzbox WAN settings, take a look at what is entered then copy that into the Netduma WAN section. Reboot from miscellaneous settings do you have internet then?

[tommyCoD09]

You may need to set the WAN IP statically.

 

Look in the fritzbox WAN settings, take a look at what is entered then copy that into the Netduma WAN section. Reboot from miscellaneous settings do you have internet then?

Thank you Fraser

[Netduma Fraser]

Great to hear that. Fritzbox needs to be port 1/WAN/internet that can then plug into any LAN port on the R1. If you want to use the WiFi I would recommend putting the fritzbox in AP mode if it has it.