--- Posted October 16, 2017 Share Posted October 16, 2017 Hi Guys, Ok so I am trying to get a Vigor 130 (wills shorten to 130 from now). I have verified the 130 is working by plugging it into my Ethernet port. When I plug the 130 into the POE port everything stops working. I have a cheap £30 modem that works with the DUMA so, I am surprised the more expensive draytec does not work, I dont know where to begin, I have enabled PPOE and imputed the passwords if that helps? Really want this to work as it was great with the cheap router (just download sped was a quarter of the 130. Link to comment Share on other sites More sharing options...
pollutionblues Posted October 16, 2017 Share Posted October 16, 2017 Hi Guys, Ok so I am trying to get a Vigor 130 (wills shorten to 130 from now). I have verified the 130 is working by plugging it into my Ethernet port. When I plug the 130 into the POE port everything stops working. I have a cheap £30 modem that works with the DUMA so, I am surprised the more expensive draytec does not work, I dont know where to begin, I have enabled PPOE and imputed the passwords if that helps? Really want this to work as it was great with the cheap router (just download sped was a quarter of the 130. Thanks, Ben Hi, Welcome to the forums. The Draytek does work with the Duma, that’s what I use and it was just plug and play for me so I’m not entirely sure why yours isn’t working. I’d double check you are inputting the correct PPPoE details into the Duma just in case. Also you could try factory resetting the Draytek and see if that solves it. Link to comment Share on other sites More sharing options...
--- Posted October 16, 2017 Author Share Posted October 16, 2017 Hi Mate, Thanks for the reply. What PPOE details and options does the DUMA need? Could you possibly send a screenshot (big ask I know). Link to comment Share on other sites More sharing options...
BENORMOUS Posted October 16, 2017 Share Posted October 16, 2017 Hi Mate, Thanks for the reply. What PPOE details and options does the DUMA need? Could you possibly send a screenshot (big ask I know). Thanks, Ben Who is your current isp provider? Link to comment Share on other sites More sharing options...
--- Posted October 16, 2017 Author Share Posted October 16, 2017 Hi Ben,I am on BT infinity 2.Thanks! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 16, 2017 Administrators Share Posted October 16, 2017 You should be able to use the following PPPoE information instead of whatever you have input, apply that and then reboot from miscellaneous settings. Do you have internet then? Username: [email protected] Password: BT Link to comment Share on other sites More sharing options...
BENORMOUS Posted October 16, 2017 Share Posted October 16, 2017 Username:[email protected] Password:BT Link to comment Share on other sites More sharing options...
--- Posted October 16, 2017 Author Share Posted October 16, 2017 Hi guys, Where does this info go? Link to comment Share on other sites More sharing options...
pollutionblues Posted October 16, 2017 Share Posted October 16, 2017 Hi Ben, I am on BT infinity 2. Thanks. Ben On the WAN page of the Netduma there is a section for PPPoE. Enter the details given above. Link to comment Share on other sites More sharing options...
--- Posted October 16, 2017 Author Share Posted October 16, 2017 Unfortunately have tried that mate Screen shots below) https://imgur.com/a/0AKx9 Thanks. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 16, 2017 Administrators Share Posted October 16, 2017 Disable WAN MAC address and VLAN tag, apply then reboot please Link to comment Share on other sites More sharing options...
ProJect_GT82 Posted October 16, 2017 Share Posted October 16, 2017 I use this modem and its just plug and play once you have updated the Draytek firmware. Just ensure on the Draytek PPPOE and not PPPOA is selected. Link to comment Share on other sites More sharing options...
--- Posted October 16, 2017 Author Share Posted October 16, 2017 HI Fraser, Oh my god it actually worked.Thank you so much for taking the time to help guys. Hopefully someone will find this in Google when they have the same issue. I spent all weekend trying to get this to work and now it is fixed. The QOS software on the device is amazing. Very happy right now. Link to comment Share on other sites More sharing options...
pollutionblues Posted October 16, 2017 Share Posted October 16, 2017 HI Fraser, Oh my god it actually worked.Thank you so much for taking the time to help guys. Hopefully someone will find this in Google when they have the same issue. I spent all weekend trying to get this to work and now it is fixed. The QOS software on the device is amazing. Very happy right now. Great news Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 16, 2017 Administrators Share Posted October 16, 2017 Great to hear that! You're very welcome! I'll close this topic, feel free to open another if you have any questions/issues. We'll be happy to help. Link to comment Share on other sites More sharing options...
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