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Slow speeds with NetDuma


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Hello,

 

I recently switched to netduma for the nice VPN feature and for a little bit more control over my network. My internet speed is 500Mbps Down/15Mbps Up. (Hopefully my upload speed changes soon it's frustrating me.)

 

When I updated to this my speed doesn't get close to where it should be ~300Mbps.

 

I have yet been able to meet my actual cable speed of 500Mbps, yes I know I won't get what I pay for but I get about 480Mbps directly connected to my modem. 

 

I've gone through a few threads on here...

 

Article - http://support.netduma.com/en/support/solutions/articles/16000022366-why-is-my-connection-speed-lower-

 

and a few other topics that sort of resort to all the same ones from this original one. I'm unable to get my speed any higher. Is there something I am missing??

 

I also have a PureVPN account and haven't been able to get the config right in order to use that for only my XBOX1. Assistance would be greatly appreciated. 

 

Laptop to Modem Speedtest - http://www.speedtest.net/result/6477246956.png

 

Laptop to Netduma to Modem - http://www.speedtest.net/result/6477253919.png

 

 

Not sure how to resolve this issue. I've used the same cables and changed cables while testing. Whenever I add any router into the equation this happens. My old router did the same it was a Linksys 1900AC v1.

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Hey, welcome to the forum!

 

Double check all the settings here:

  • Reactive Algorithm
  • 100% anti-flood
  • Share excess enabled
  • Reset device prioritisation & apply
  • Disable IPv6 in WAN, LAN & misc
  • Disable deep packet in misc
  • Enable turbo mode
  • Enable super turbo mode
  • Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds.
  • Do a wired speed test from a PC

If you provide us the config you're using we can tweak it.

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Hey, welcome to the forum!

 

Double check all the settings here:

  • Reactive Algorithm
  • 100% anti-flood
  • Share excess enabled
  • Reset device prioritisation & apply
  • Disable IPv6 in WAN, LAN & misc
  • Disable deep packet in misc
  • Enable turbo mode
  • Enable super turbo mode
  • Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds.
  • Do a wired speed test from a PC

If you provide us the config you're using we can tweak it.

 

I have all those settings right but still can't get past 300Mbps. I actually am starting to believe it's not the router or cabling. Even though my modem hits 480Mbps directly connected to it using the same wire I'm using for the router I'm thinking it's a modem problem. I use an Arris SB8200 DOCSIS3.1 modem. I replaced my router for the reason it was slow and wanted to test and see what the netduma can really do. 

 

I have found a few topics relating to the Arris modems where when connected to a router you don't get the speeds you'd get from the modem. I heard the Netgear CM1000 works very well so figured I'd pick one up after work and hopefully see improvement if not I can always return it. 

 

 

As to the VPN configuration I'm not sure what I'm doing with that. I have the PureVPN service with the added ddos protection. I will have to contact there support to get the openvpn configuration and post it back unless someone here knows it and I can fill in the blanks. I want the VPN for my XBOX only as I play a lot wagers and almost once a week I get hit offline. (This thread may help me - http://forum.netduma.com/topic/17531-purevpn-setup-help-request/) I will try it later and report back.

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Is there anyway to setup Netduma to use the following VPN protocols?

 

L2TP, SSTP, Ikev2, PPTP?

 

I have the ddos protected VPN through PureVPN and it doesn't support using OpenVPN. Thats why it wasnt working but I did get the other ones to work. If it doesn't have the support will the new DumaOS have the support?

 

 

I also have had no luck with getting my internet to the correct speeds. Out of 480Mbps I only see 200Mb - 300Mb. I've tried a new modem, cabling and everything. The only way I get the full speed is from directly connecting to my modem. I took a bunch of screenshots of the configuration for you.

 

Images: http://imgur.com/a/MWaPQ

 

Please let me know if there is anything or something else I could use to test. All tests were done using a wired connection with CAT6 shielded.

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Currently there is no support for anything other than OpenVPN. This has been requested so will try to implement other protocols for DumaOS.

 

For your speeds try this:

 

Auto DNS

Disable everything in miscellaneous settings other than turbo & super turbo

 

If that doesn't work set your bandwidth numbers to higher than you have, then apply but don't let it setup automatically for your speeds.

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  • 4 months later...

I ended up switching back to a Linksys Router a friend recommended and it seemed to have resolved my problems. Not sure why I couldn't do it on the Netduma but it doesn't seem to be able to handle speeds over 250Mbps. I will try it again when the new OS comes out. Thanks for your assistance.

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I ended up switching back to a Linksys Router a friend recommended and it seemed to have resolved my problems. Not sure why I couldn't do it on the Netduma but it doesn't seem to be able to handle speeds over 250Mbps. I will try it again when the new OS comes out. Thanks for your assistance.

 

Ah okay. The Netduma R1 should be able to handle speeds of around 600mbps if all the issues are ironed out, but it's your call :D please let us know if you choose to use the Netduma again.

 

You could potentially connect just your consoles to the Netduma and use it only for the Geo-Filter if you want.

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Ah okay. The Netduma R1 should be able to handle speeds of around 600mbps if all the issues are ironed out, but it's your call :D please let us know if you choose to use the Netduma again.

 

You could potentially connect just your consoles to the Netduma and use it only for the Geo-Filter if you want.

 

Any reason why speeds have a difficult time exceeding 600mbps? I have a 1000/100 connection. It seems to cap around 650. Albeit I rarely need anything that excess but it is helpful from time to time when receiving large files.

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Any reason why speeds have a difficult time exceeding 600mbps? I have a 1000/100 connection. It seems to cap around 650. Albeit I rarely need anything that excess but it is helpful from time to time when receiving large files.

 

About max the hardware can handle with the software on.

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