Jump to content

couple of issues


toby jugs

Recommended Posts

  • Replies 78
  • Created
  • Last Reply
Posted

hard wired without the duma the test gave me the speed i posted above 

 

hard wired to the duma upload is struggling to even move the needle on speedtest.net

 

i'm in cheltenham uk and using a virgin media superhub

Posted

hard wired without the duma the test gave me the speed i posted above 

 

hard wired to the duma upload is struggling to even move the needle on speedtest.net

 

i'm in cheltenham uk and using a virgin media superhub

Have you tried doing a hard reset on the Hub ?

  • Administrators
Posted

The only thing I've seen that drops speed that much is either:

  • You have bandwidth set incorrectly in congestion control & have anti-flood NOT set to 100% in both directions
  • You haven't disabled IPv6 in LAN, WAN and Misc, all 3 must be done
  • Serious wifi issue

So lets focus on the two. Can you confirm that "Set Bandwidth" in congestion control page has the right values & also confirm anti-flood is set to 100% each way.

 

Finally can you make sure in "Settings > LAN" IPv6 is disabled. In "Settings > WAN" IPv6 is disabled. Finally in "Settings > Misc" Linklocal IPv6 is disabled.

Posted

twice

So you did it with a pin and held it in for 20 seconds then let it reboot and then turn of from the power for 60 seconds.

  • Administrators
Posted

It could also be the ethernet between the hub & the netduma. 

Posted

So you did it with a pin and held it in for 20 seconds then let it reboot and then turn of from the power for 60 seconds.

no i turned it off for 30 seconds using the switch underneath

Posted

It could also be the ethernet between the hub & the netduma. 

Could be, has he tried other cables.

Posted

no i turned it off for 30 seconds using the switch underneath

You need to hard reset it , Go HERE and follow instructions.

Posted

The only thing I've seen that drops speed that much is either:

  • You have bandwidth set incorrectly in congestion control & have anti-flood NOT set to 100% in both directions
  • You haven't disabled IPv6 in LAN, WAN and Misc, all 3 must be done
  • Serious wifi issue

So lets focus on the two. Can you confirm that "Set Bandwidth" in congestion control page has the right values & also confirm anti-flood is set to 100% each way.

 

Finally can you make sure in "Settings > LAN" IPv6 is disabled. In "Settings > WAN" IPv6 is disabled. Finally in "Settings > Misc" Linklocal IPv6 is disabled.

ipv6 are all disabled and have been since yesterday when crossy linked me to the wiki.

i have to continually alter my speeds in congestion control because it's up and down a lot depending on the time of day

 

i do have a lot of stuff on wifi 

 

i'm using the red cat 6 that was supplied

Posted

You need to hard reset it , Go HERE and follow instructions.

i'd sooner not do this right now unless 100 percent necessary because my isp already had controll of the hub yesterday and said it was ok

Posted

i'd sooner not do this right now unless 100 percent necessary because my isp already had controll of the hub yesterday and said it was ok

If you do this it might fix the issue, there is no harm and your ISP cannot do a hard reset it has to be done by you.

Posted

if the speed's ok through the hub why would a hard reset make a difference?

It will just rule out and settings you may of altered or have on or off that could be interfering with the Duma. If afterwards its still the same then it must be the cable your using between the 2 devices.

Posted

i tried the cables they seem fine no real noticeable difference

 

however i disabled the wifi to check if that made a difference and now i cant get it back on , says invalid security setting radio0 is disabled 

Posted

I am  with Virgin  and supposedly have superfast broadband, as you stated I have to continually adjust the speed settings today was 30up 1down

it could just be virgins traffic management.

And I usually disconnect any devices on wifi and have my console wired

Posted

If I run a speed test though my android phone on the speedtest app I too only see my upload goin up to around the same,I don't have fibre and have 1.5 up load,I know mines allways false because if I test it through my ipad I get 1.3 upload and the same on my xbox diagnosis,ive not read all the thread so I apologise for asking this but can you feel the connection struggling when gaming?

Posted

i tried the cables they seem fine no real noticeable difference

 

however i disabled the wifi to check if that made a difference and now i cant get it back on , says invalid security setting radio0 is disabled 

If i was you i would do the Hard Reset then diable WIFI on the HUb and connect the Duma and connect your PC to the Duma via Ethernet and run a speed test.

  • Netduma Staff
Posted

i tried the cables they seem fine no real noticeable difference

 

however i disabled the wifi to check if that made a difference and now i cant get it back on , says invalid security setting radio0 is disabled 

 

 

Make sure you have a security settings enabled and that you have entered a password. I think the password has to be longer that 8 characters or it might be 7, not too sure.

 

Also, although this has probably been answered (I'm just been lazy so I don't have to read the whole thread) are the speeds slow though the Virgin Hub too?

Posted

Make sure you have a security settings enabled and that you have entered a password. I think the password has to be longer that 8 characters or it might be 7, not too sure.

 

Also, although this has probably been answered (I'm just been lazy so I don't have to read the whole thread) are the speeds slow though the Virgin Hub too?

Nah Crossy just with the Duma.

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...