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getting slow speeds through virgin media


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  • Netduma Staff
Posted

some reason getting slow speed through virgin media 

 

Can you take a look at this and see if it gets your speeds up :) Remember at the moment the Netduma will only handle up to 150Mbps.

Posted

yeah ive done all that some time pc reads 130mbps then drops right down to 5mbps

  • Netduma Staff
Posted

yeah wired pc and ps4 just speed drops 

 

So are you getting normal speeds on PC but lower speeds on PS4? If I've understood correctly, then thats because the PS4 speed test is unreliable.

  • Netduma Staff
Posted

no getting slow speeds on pc 

 

So you sometimes have the full speeds but other times it is low, is that correct? Is there anything else using your internet connection when it is slow and have you set the congestion control to 100% when you are resting?

Posted

When you are seeing slow speeds have you checked what you are getting from the virgin hub only without the netduma connected to rule out the hub playing up?

  • Netduma Staff
Posted

reset routers speed comes back for a bit then drops off after a while 

 

You reseting the Virgin hub or the Netduma, or both? :)

Posted

You reseting the Virgin hub or the Netduma, or both? :)

That is why I ask :)

Posted

reseting both just tested it getting 6.40 down and 12.12 up reset everything up to 100% nothing else using internet but pc and ps4 at the mo

  • Netduma Staff
Posted

going through hub not in modem mode 151.69down and 12.38up

 

Is the Virgin Hub in modem mode when you have it connected to the Netduma?

  • Netduma Staff
Posted

yes it is 

 

Would you be able to take it out of Modem Mode, connect the Netduma and then see if the speeds are still slow. I know this will probably give you a closed NAT but if the speeds are sorted out we can open the NAT after :)

 

Also, are you on the latest version?

Posted

its not in modem mode connected netduma to router cant get ps4 connected but speed through pc are still ok yeah on latest update

  • Netduma Staff
Posted

its not in modem mode connected netduma to router cant get ps4 connected but speed through pc are still ok yeah on latest update

 

Sorry, not sure I understand. Could you clarify what you mean :)

Posted

got pc connected to hub and netduma connected to hub ps4 going through netduma

Posted

i think is virgin as speed just dropped off again have to give them a call i think 

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