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need help with new router


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Posted

Hello guys.

 

i just change my router with another one because my provider currently haves some issues with tplink routers.

 

my problem is i have set up another router that haves the ip 192.168.1.2

my netduma haves 192.168.1.1

 

when i go to my devices on the dume it says 

WAN IP: 192.168.1.83

 

but this is mistake. it must say 192.168.1.2. correct?

 

also when i go to network monitor it dont refresh. just go to lets say .45% and stays there. no live stat.

 

i have reset the duma to standard settings.

 

thanks in advance

  • Administrators
Posted

What is the physical setup you have? 

 

No it wouldn't say 1.2 - 1.2 & 1.1 is the IP to access the interface of the router, not the actual IP of the router given to it by upstream router if that makes sense.

 

Make sure you're using Google Chrome/Firefox, any adblockers disabled. Does the Network monitor work properly then?

Posted

192.168.1.2 my provider router. 

connected with ethernet to

duma 192,168,1,1

my pc with ethernet directly to duma

and a switch to duma with other devices.

 

i also cant acces my provider router interface on the ip 192.168.1.2

i cant see the page of the router.

 

you say i must switch the ips?

 

router to 1.1 and duma to 1.2?

 

i use chrome  disabe ad blocker to the page of the duma nothing....

  • Administrators
Posted

I would change the R1 address back to 192.168.88.1, it doesn't sound like there is any specific need to have changed it to 1.1

Posted

oups!!!! look at this

 

C:\Users\tyfeonas>ping 192.168.1.2
 
Pinging 192.168.1.2 with 32 bytes of data:
Reply from 192.168.1.220: Destination host unreachable.
Reply from 192.168.1.220: Destination host unreachable.
Reply from 192.168.1.220: Destination host unreachable.
Reply from 192.168.1.220: Destination host unreachable.
 
Ping statistics for 192.168.1.2:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
 
when i have the 88.1 i could not recognise the modem router.
modem router ip 192.168.88.2. 
when i change it to 1.2 it was ok but still with this prroblem
  • Administrators
Posted

I'm confused, can you clarify? You say they're set to 1.1 & 1.2 but then when you set the R1 back to 88.1 the modem IP is now 88.2? That doesn't make any sense is it 1.2 or 88.2? Keep the modem IP on 1.1 or 1.2 and change the Netduma IP to 88.1.

Posted

i thought that the modem must be in the same range as the duma.

 

did not know it can be to another range.

 

i will try it now.

Posted

every thing is working now!!! nice!!!

 

in the device manager still says 

WAN IP: 192.168.1.83

but no i can see and ping the modems ip.

 

thank you. also network monitor works now!!!

 

thanks again. best support!!!

  • Netduma Staff
Posted

every thing is working now!!! nice!!!

 

in the device manager still says 

WAN IP: 192.168.1.83

but no i can see and ping the modems ip.

 

thank you. also network monitor works now!!!

 

thanks again. best support!!!

 

Great to hear :D let us know if you need any more assistance and we'll get you sorted.

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