DaTz Posted January 17, 2017 Posted January 17, 2017 it works great but almost every day sometimes more it just stops working and u have to reset it .. very annoying.. no settings change this it just is broken i wanna say?
Administrators Netduma Fraser Posted January 17, 2017 Administrators Posted January 17, 2017 What do you mean it just stops working? Internet goes down? Interface not accessible?
DaTz Posted January 17, 2017 Author Posted January 17, 2017 What do you mean it just stops working? Internet goes down? Interface not accessible? yup both.. wired and wireless ive tried ticking the setting in setting panel and a bunch of other stuff ppl suggested months ago.. same issue cant fix
Administrators Netduma Fraser Posted January 17, 2017 Administrators Posted January 17, 2017 Set a static IP for the R1 in your ISP hub & set static IPs for devices on your R1.
DaTz Posted January 17, 2017 Author Posted January 17, 2017 Set a static IP for the R1 in your ISP hub & set static IPs for devices on your R1. i cant even get into the modem page only netduma .. not sure how to set that honestly
Netduma Staff Netduma Jack Posted January 18, 2017 Netduma Staff Posted January 18, 2017 There's a guide to setting static IP's here: http://support.netduma.com/support/solutions/articles/16000022403-how-do-i-set-an-automatic-static-ip- You can set static IP's for devices in the DHCP Lease page of the R1. Just tick "reserved" on the device and then type a number between 100 and 250.
DaTz Posted January 18, 2017 Author Posted January 18, 2017 There's a guide to setting static IP's here: http://support.netduma.com/support/solutions/articles/16000022403-how-do-i-set-an-automatic-static-ip- You can set static IP's for devices in the DHCP Lease page of the R1. Just tick "reserved" on the device and then type a number between 100 and 250. i did find that guide and watched the video.. it made my internet not work at all when disabled automatic and entered netdumas ><
Administrators Netduma Fraser Posted January 19, 2017 Administrators Posted January 19, 2017 Is it definitely a modem you have or a combo? Do you have the blue box on device manager? If yes that should take you to the interface and you can set a static IP for the R1. Switch out the ethernet cable connecting the R1 to modem, as all devices connected to the R1 are dropping a cable could be the issue.
DaTz Posted January 20, 2017 Author Posted January 20, 2017 Is it definitely a modem you have or a combo? Do you have the blue box on device manager? If yes that should take you to the interface and you can set a static IP for the R1. Switch out the ethernet cable connecting the R1 to modem, as all devices connected to the R1 are dropping a cable could be the issue. just a modem i dont have the combo (they suck) dont have the blue box in device manager either
Netduma Staff Netduma Jack Posted January 20, 2017 Netduma Staff Posted January 20, 2017 just a modem i dont have the combo (they suck) dont have the blue box in device manager either Could you please post in the 1 on 1 section of the forum with dates and times that you'll be available next week? Fraser will take a look and see what he can do.
DaTz Posted January 20, 2017 Author Posted January 20, 2017 Could you please post in the 1 on 1 section of the forum with dates and times that you'll be available next week? Fraser will take a look and see what he can do. it hasnt reset since ive posted this initial thread but if it happens again ill post in there with a link to this thread.. thanks
Administrators Netduma Fraser Posted January 21, 2017 Administrators Posted January 21, 2017 it hasnt reset since ive posted this initial thread but if it happens again ill post in there with a link to this thread.. thanks Great to hear that. I'll close this thread for now. Do let me know if you need a 1 on 1
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