loopylinney Posted January 14, 2017 Posted January 14, 2017 This morning i was playing fifa and i go down for like 20 minutes and the netduma power has gone off, i try unplugging the adapter and plugging it back in and there are no signs of power. i dont know what to do.
Stealth_01 Posted January 14, 2017 Posted January 14, 2017 This morning i was playing fifa and i go down for like 20 minutes and the netduma power has gone off, i try unplugging the adapter and plugging it back in and there are no signs of power. i dont know what to do. Check the fuse within the plug, may have blown due to a surcharge of current. Or try a differant socket outlet...
loopylinney Posted January 14, 2017 Author Posted January 14, 2017 i have tried a different socket outlet that didnt work, i will try and see if the fuse has blown thanks
loopylinney Posted January 14, 2017 Author Posted January 14, 2017 okay i cannot check if the fuse has blown because the adaptor is a sealed unit
Administrators Netduma Fraser Posted January 14, 2017 Administrators Posted January 14, 2017 Did you have a power cut or anything like that? It is very unusual that it would just completely stop working unless the power adapter had a surge. Are there no lights appearing on the top or back of the router at all? Do you have another power adapter that is similar that you could try?
loopylinney Posted January 14, 2017 Author Posted January 14, 2017 Hi Fraser, we havent had a power cut at all, it was working this morning and then all of a sudden it was turned off, no sign off lights are appearing when i try and plug the duma in. i have tried an equivalent adapter and it works, but that adapter was my friends adapter and he needs that for his duma.
iAmMoDBoX Posted January 15, 2017 Posted January 15, 2017 Hi Fraser, we havent had a power cut at all, it was working this morning and then all of a sudden it was turned off, no sign off lights are appearing when i try and plug the duma in. i have tried an equivalent adapter and it works, but that adapter was my friends adapter and he needs that for his duma. Alright so you just need a new adapter... Can be found online or Fraser might be able to help you with one.
loopylinney Posted January 15, 2017 Author Posted January 15, 2017 Alright so you just need a new adapter... Can be found online or Fraser might be able to help you with one. okay i will wait what fraser says about it and then i can go from there. Thank you I Am MoD BoX
Administrators Netduma Fraser Posted January 15, 2017 Administrators Posted January 15, 2017 Great to hear it's just a power supply issue. Please email [email protected] we can either replace it or give you the information on where to purchase a new one.
loopylinney Posted January 15, 2017 Author Posted January 15, 2017 Okay thank you very much Fraser i have contacted the email address and hoping to get a response asap. Many Thanks
Administrators Netduma Fraser Posted January 16, 2017 Administrators Posted January 16, 2017 Great as your issue will be resolved by email I'll close this thread.
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