DT1717 Posted October 14, 2016 Posted October 14, 2016 I am having an issue with using the Netduma R1 and the You View box which has been supplied to me by Talk Talk, I have spoken to Talk Talk and You View and the setting I need to enabled is called IPTV/Multicast I had a quick check I couldn't see anything on the web interface for this feature. Is it possible to enable this feature on the router or have it set up in an alternative way such as using the Talk Talk router for the You View box but disabling the WIFI and making all other devices go through the Netduma?
BIG__DOG Posted October 14, 2016 Posted October 14, 2016 try turning on multicast snooping in misc settings, if it is already enabled try disabling it.. i dunno if that will help at all.....i have a youview box and mine works fine but i gave mine a static ip in dhcp.
DT1717 Posted October 14, 2016 Author Posted October 14, 2016 try turning on multicast snooping in misc settings, if it is already enabled try disabling it.. i dunno if that will help at all.....i have a youview box and mine works fine but i gave mine a static ip in dhcp. Okay brilliant thanks for that will give it a try!
BIG__DOG Posted October 14, 2016 Posted October 14, 2016 if it doesn't work let us know as i have another suggestion but dont want to overload you with too many at once.
DT1717 Posted October 14, 2016 Author Posted October 14, 2016 I have had a check on my router I don't have a msic settings option although I may need to do any update to show this feature my router is running version 1.02.2
BIG__DOG Posted October 14, 2016 Posted October 14, 2016 no, the netduma has a misc settings, click settings and it is at bottom of list
DT1717 Posted October 15, 2016 Author Posted October 15, 2016 Not sure if I can insert a picture on this post but under my settings I have these options: Wifi Port forwarding UPnP DHCP DHCP Lease
BIG__DOG Posted October 15, 2016 Posted October 15, 2016 Hmmm, what version firmware is your netduma running on? Do not try to update it yourself!!!!
DT1717 Posted October 15, 2016 Author Posted October 15, 2016 Hmmm, what version firmware is your netduma running on? Do not try to update it yourself!!!! I'm running 1.02.2 I have posted in the upgrade forum about getting it upgraded.
PharmDawgg Posted October 15, 2016 Posted October 15, 2016 I'm running 1.02.2 I have posted in the upgrade forum about getting it upgraded. You definitely need to upgrade before doing anything else. Sorry to say. Currently firmware is 1.03.6g or h. And there is no real difference between the g or h firmware update. But don't do it before Fraser (admin) gives you the ok to do it.
Administrators Netduma Fraser Posted October 16, 2016 Administrators Posted October 16, 2016 I'm running 1.02.2 I have posted in the upgrade forum about getting it upgraded. We will check your router on Monday and then we can help resolve your issue
DT1717 Posted October 17, 2016 Author Posted October 17, 2016 We will check your router on Monday and then we can help resolve your issue Hi Fraser, no problem that would be brilliant I will be at home with access to the router later this afternoon around 16.30
DT1717 Posted October 28, 2016 Author Posted October 28, 2016 I have upgraded my router to the latest version and have the multicast snooping option under settings I have tried enabling and disabling this feature but the you view box is still not working.
Administrators Netduma Fraser Posted October 31, 2016 Administrators Posted October 31, 2016 They may require you to keep it connected to the ISP hub. Is it part of a broadband package? If so it's very likely required to be connected to the ISP hub.
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