jwiggs40 Posted September 17, 2016 Share Posted September 17, 2016 After some pain staking efforts by all on here and myself. I have come to conclusion that thsi router has given me more issues then i want. yES, I AM VERY un familar with tech stuff and whatnot but i still dont think i should be having constant issues . i thought it was working well but now keep getting get half of my connection is lost while playing online and i ahve only had this thing 5 days. Its too much of an issue . I am sure it si a great product but just cant see going through this every other day asking questions and trying to understand the router. Link to comment Share on other sites More sharing options...
Red Posted September 17, 2016 Share Posted September 17, 2016 Refer to https://netduma.com/terms/ You have the right to refund within 14 days with proof of payment. Email them at [email protected] . Personally, try creating a thread and asking for 1 on 1 support. The duma team is very helpful. Good luck! Link to comment Share on other sites More sharing options...
jwiggs40 Posted September 18, 2016 Author Share Posted September 18, 2016 Refer to https://netduma.com/terms/ You have the right to refund within 14 days with proof of payment. Email them at [email protected] . Personally, try creating a thread and asking for 1 on 1 support. The duma team is very helpful. Good luck! i just went through a 1to 1 with fraser 2 days ago and he set my settings. They worked great intially but then today everything went to caput . i dont like seeing my speeds chopped in half and then getting kicked out of games. Now i gotta hit buttons and stuff before playing , then turn off buttons again when i start to play. Maybe , i am just inexperienced to fix and understand this tech stuff. if i knew it was going to be this much of a headache , i would have thought twice about buying. Link to comment Share on other sites More sharing options...
Red Posted September 18, 2016 Share Posted September 18, 2016 It's alright to feel frustrated, you're still learning. Create another thread explaining your issue and wait for someone on the support to reply. It's the weekend so chances are slim you'll get a reply instantly. ps. Mind showing your settings? What are your speeds? Link to comment Share on other sites More sharing options...
jwiggs40 Posted September 18, 2016 Author Share Posted September 18, 2016 Hey , thanks for your encouragement but I have went through hours upon hours trying to understand something i thought and advertised to be easy going. If you look at my last threads , its all there. i been blocked on different threads cause i reposted the same thing asking for help. i am not used to these froums and tech stuff. I just know i spent $200 on something that is giving me problems and i might not even need it. My speeds and all my issues are already posted. Thanks again Link to comment Share on other sites More sharing options...
abc123 Posted September 18, 2016 Share Posted September 18, 2016 understandable feelings, i hope that we can get together and work through some of your issues. Link to comment Share on other sites More sharing options...
jwiggs40 Posted September 18, 2016 Author Share Posted September 18, 2016 Yeah, i unhooked the netduma and hard wired to my old isp. Honestly, it feels like a relief not having netduma on until i start playing for awhile and end up on a laggy server. Dont know what i hate more that or trying to configure , fix , understand the netduma? Link to comment Share on other sites More sharing options...
frustrated Posted September 18, 2016 Share Posted September 18, 2016 I had the same issue mate,what I did was remove it then,i started really researching it.. then I tried again and it was all ok,with some help of some great forum members. Link to comment Share on other sites More sharing options...
jwiggs40 Posted September 18, 2016 Author Share Posted September 18, 2016 i have honestly looked at so many youtube video ,suggestions, tutorials etc on this R1. This should not be this complicated. What netduma does not state is how detailed this can get and you should have some prior knowledge about networking and tech stuff. Understandably things take time and to understand but thats not what i read on the website about the easy installation and use of it. If you a casual gamer and dont know about these things..... its soooooo frustrating. Its not even that by itself, then you gotta do all these extra step with the xbox , changing static ips , making sure xbox codes are correct etc.... Not trying rant or anything , just explaining some of the issues i am having as well as reading from prior post of others on here. While most of this time could be just playing the game we love. Link to comment Share on other sites More sharing options...
frustrated Posted September 18, 2016 Share Posted September 18, 2016 Will keep eye out for you .online I mean Link to comment Share on other sites More sharing options...
jwiggs40 Posted September 18, 2016 Author Share Posted September 18, 2016 Sucks cause i wanted this solved by The Rise of Iron which is Tuesday Link to comment Share on other sites More sharing options...
DanologyUK Posted September 18, 2016 Share Posted September 18, 2016 Ive given up with mine and have unplugged it. Ive had some mates at work ask about it as they were looking at it. I will be advising them to stay away as it appears very broken to me. Link to comment Share on other sites More sharing options...
jwiggs40 Posted September 18, 2016 Author Share Posted September 18, 2016 I have done the same. I am willing to give it one more try with some proper and very detailed guidance like before , just a little longer. I would say give one more shot. I know i cant be reconnecting and fiddling with things by myself. Yes, my friends are waiting for my results although it dont look good when o tell them.the issues i am having and i cant explain to them. I am.sure there are many who are basking in glory with this router but it aint me right now. Link to comment Share on other sites More sharing options...
Slipknot31286sic6 Posted September 18, 2016 Share Posted September 18, 2016 That's ur problem right there Do Not use the YouTube videos. I did same thing and had hell of issues. And sent pms from mods saying I was teaching wrong. Ask here if u have questions. We can also send u screen shots of what we uses. Don't go off randoms saying do this do that. Everyone's system is different. Link to comment Share on other sites More sharing options...
Slipknot31286sic6 Posted September 18, 2016 Share Posted September 18, 2016 Also right now bo3 servers have been a mess. I was going 4.0 kd for few months when I got my netduma. Lately I'm lucky to stay 2.5kd in hc tdm. I know some ppl thing wow 2.5? That's good to me. But I always want higher than my over all. Always been competitive. Don't give up just need proper set up. Link to comment Share on other sites More sharing options...
abc123 Posted September 18, 2016 Share Posted September 18, 2016 Ive given up with mine and have unplugged it. Ive had some mates at work ask about it as they were looking at it. I will be advising them to stay away as it appears very broken to me. It isn't broken, it isn't even that much setup. I would say if you normally don't go to your router GUI, then you probably don't know what to do with any router let alone this one. Saying something is broken because you can't get it to work is like saying that the The Large Hadron Collider | CERN doesn't work because i don't have one, and when i bought one it didn't make a black hole for me (the black hole is something people/physicist are scared that CERN is going to create, hasn't happened yet) Link to comment Share on other sites More sharing options...
DanologyUK Posted September 18, 2016 Share Posted September 18, 2016 It isn't broken, it isn't even that much setup. I would say if you normally don't go to your router GUI, then you probably don't know what to do with any router let alone this one. Saying something is broken because you can't get it to work is like saying that the The Large Hadron Collider | CERN doesn't work because i don't have one, and when i bought one it didn't make a black hole for me (the black hole is something people/physicist are scared that CERN is going to create, hasn't happened yet) I have the config panel open all the time when gaming, usually on Geo Filter. When i see settings disappear in front of my eyes and a factory reset is the only solution to bring back the servers showing in Geo Filter, only for them to disappear again shortly after without me touching anymore settings, i would say something is broken. Link to comment Share on other sites More sharing options...
jwiggs40 Posted September 18, 2016 Author Share Posted September 18, 2016 I have the config panel open all the time when gaming, usually on Geo Filter. When i see settings disappear in front of my eyes and a factory reset is the only solution to bring back the servers showing in Geo Filter, only for them to disappear again shortly after without me touching anymore settings, i would say something is broken. Hmmmm. thats strange cause the other dya i also had no showing up at all on mine also until after awhile. I dont know what to make out of that. i Link to comment Share on other sites More sharing options...
frustrated Posted September 18, 2016 Share Posted September 18, 2016 You there Weighs? Link to comment Share on other sites More sharing options...
jwiggs40 Posted September 18, 2016 Author Share Posted September 18, 2016 i am here Link to comment Share on other sites More sharing options...
frustrated Posted September 18, 2016 Share Posted September 18, 2016 Get on console go into party chat Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 19, 2016 Administrators Share Posted September 19, 2016 I believe you had a session with abc. Please let us know how you get on. Link to comment Share on other sites More sharing options...
abc123 Posted September 19, 2016 Share Posted September 19, 2016 I have the config panel open all the time when gaming, usually on Geo Filter. When i see settings disappear in front of my eyes and a factory reset is the only solution to bring back the servers showing in Geo Filter, only for them to disappear again shortly after without me touching anymore settings, i would say something is broken. that sounds like you might need to reflash the firmware in all honesty (something is corrupt) Link to comment Share on other sites More sharing options...
brutus209 Posted September 19, 2016 Share Posted September 19, 2016 I would keep in mind that Blops 3 is a fucked up game, and probably would still screw up if you could hand pick every person in your lobby. The net duma does exactly as it is supposed to do. Set up your duma as per the moderators, 70/70cc, camp a good dedi and forget about it. Hopefully Infinite Warfare doesn't have the same issues as Blops 3. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 20, 2016 Administrators Share Posted September 20, 2016 Based on the new post you made after abc helped you, it sounds as though you are much happier so I will close this thread for now. Please make a new one if you have any further issues and we'll be happy to help. Link to comment Share on other sites More sharing options...
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