List of problems encountered with a new device

[unixadmin]

Hello.

 

Netduma arrived in the mail: R1 debug version 1.03.6h

 

Problem 1:

Settings -> LAN

 

Unable to set IP address to anything but an address ending with .1.

On my network .1 is taken and this device was supposed to be .254.

 

Problem 2:

Settings -> WAN -> PPPoE and WAN IP

 

Unable to edit text boxes for either feature when they get switched

to "Enabled" (by default they are "Disabled").

 

Presumably the page writes the new state to disk then another process

is waited on to rewrite the page with enabled text fields which takes time

or a reboot if it runs at boot as well. If so, there should be a small

notification about it, like "please wait while something". Because this is a

core function of the router.

 

Problem 3:

Settings -> LAN -> IPv6 -> Disabled

 

When "Disabled" it keeps resetting to "Enabled" after every reboot.

 

Settings -> Misc. -> Enable link-local ipv6

 

When disabled it keeps resetting to enabled after every boot.

 

 

Problem 4:

Device Manager -> Internet Connection -> Would you like the router to automatically handle your speed?

 

After selecting "Yes" a warrning or error popup shows but it is empty, text is missing:

 

WARNING!

[No text to warn me about]

[OK button]

 

Problem 5:

Profiles -> Save Profile

 

Error: Unable to save settings because: 'Failed: unable to import profile for unknown reason.'.

 

Presumably this is because I have configured a custom hyper speed service

for a UDP port which was not included in the preconfigured services on the

device.  You can't possibly preconfigure every VoIP service in existance, or

whatever else. We should be able to save our profiles with custom hyper speed

settings.

 

 

Problem 6:

Congestion Control

 

Download Cap and Upload Cap always behaves the same no matter if its 40%

or 99%. My gaming console which has the highest priority in the Prioritisation graphs

can only download at 4Mbit/s if Congestion Control is not set at 100%. When it is

set to 100% then it gets the full 10Mbit/s.

 

99% of 10 is not 4.

 

My upload is even more limited on an ADSL line and I don't have the luxury that 40%

and 99% of 1Mbit/s upload are treated equal.

[Netduma Crossy]

Problem 1 - Do you mean the host address? At the moment this can only be 192.168.xxx.1.

Problem 2 - This seams to be a small bug when having PPoE and custom WAN IP enabled at the same time. Try setting the WAN IP first (with PPoE disabled), press apply at the bottom of the page. Once the page reloads, enable PPoE and enter the details for that.

Problem 3 - How are you rebooting? Just pulling the plug? Reboot from Settings >> Miscellaneous instead so that the settings are hard saved.

Problem 4 - This is a bug but is purely aesthetic.

Problem 5 - Try disabling some of the settings that are saved and see which one it is that breaks it.

Problem 6 - Have you entered your correct speeds in congestion control? Are you using pre-emptive or reactive?

[unixadmin]

Problem 3: either by rebooting from settings or pulling the plug

basically every IPv6 setting always resets it self to enabled

state.

 

Settings LAN-> IPv6 (switches to Enabled checkbox)

Settings WAN->IPv6 (switches to Enabled checkbox)

Settings Misc-> Link-local ipv6 (checkbox gets ticked)

 

Edit: actually I should also mention that in Misc. Settings the feature

called "Cloud update" or something is enabled. If that has anything

to do with (re)setting IPv6 support.

 

Problem 5: Yes, custom services in Hyper-Lane cause the error

in my particular case. This seems to be a known bug already

discovered here:

  http://forum.netduma.com/topic/11158-wont-let-me-save-a-profile/?p=93194

 

Problem 6: Using pre-emptive, and deep packet inspection is enabled in settings.

I haven't tried Reactive yet.

 

My best speeds from servers in the region are around 10.4Mbit/s down,

and 1.2Mbit/s up but for simplicity during testing of this new toy I rounded

it to 10 and 1.

[BIG__DOG]

deep packet will slow down your connection. the cloud settings are for gaming and do not to be touched. What country and isp are you using?

[Netduma Crossy]

Problem 3: either by rebooting from settings or pulling the plug

basically every IPv6 setting always resets it self to enabled

state.

 

Settings LAN-> IPv6 (switches to Enabled checkbox)

Settings WAN->IPv6 (switches to Enabled checkbox)

Settings Misc-> Link-local ipv6 (checkbox gets ticked)

 

Edit: actually I should also mention that in Misc. Settings the feature

called "Cloud update" or something is enabled. If that has anything

to do with (re)setting IPv6 support.

 

Problem 5: Yes, custom services in Hyper-Lane cause the error

in my particular case. This seems to be a known bug already

discovered here:

  http://forum.netduma.com/topic/11158-wont-let-me-save-a-profile/?p=93194

 

Problem 6: Using pre-emptive, and deep packet inspection is enabled in settings.

I haven't tried Reactive yet.

 

My best speeds from servers in the region are around 10.4Mbit/s down,

and 1.2Mbit/s up but for simplicity during testing of this new toy I rounded

it to 10 and 1.

 

Can you confirm that you're definitely pressing the 'apply' button at the bottom? The settings shouldn't revert as long as you're rebooting from the miscellaneous settings.

 

Yes, that's a known bug - should be gone in the next version.

 

Have you entered the correct speeds in congestion control? Pre-emptive is more conservative which may be why you're seeing your speeds capped by more than they should.

[unixadmin]

Yes I did set the correct speeds in the Device Manager. I will keep

experimenting with Reactive and with over- or under-setting the 

speed until I see a change in Download and Upload Cap between

low values like 30 to 40 and high values like 90 to 99.

 

IPv6 support is definitely being forcefully enabled over and over.

Yes, that means after submitting the Apply button.

 

Also earlier I did not notice this because it's insignificant, the

Time is also being reset constantly to GMT when I am on GMT+2.

I will Set Time to a new value but soon after I will find it reverted

to GMT.

 

You don't need to feel that I need help with any of this. I don't.

It's a bug report. If you want to investigate and reproduce it's 

your choice. My view of course is that first time customers plugging

in the device shouldn't be getting uneditable text fields, empty warnings,

and features re-setting them selves randomly.

 

 

BIG__DOG wrote:

deep packet will slow down your connection. the cloud settings are for gaming and do not to be touched. What country and isp are you using?

Yes deep packet inspection will but the manual states that the Congestion Control pre-emptive algorithm depends on this feature being enabled. 

[Netduma Fraser]

Yes I did set the correct speeds in the Device Manager. I will keep

experimenting with Reactive and with over- or under-setting the 

speed until I see a change in Download and Upload Cap between

low values like 30 to 40 and high values like 90 to 99.

 

IPv6 support is definitely being forcefully enabled over and over.

Yes, that means after submitting the Apply button.

 

Also earlier I did not notice this because it's insignificant, the

Time is also being reset constantly to GMT when I am on GMT+2.

I will Set Time to a new value but soon after I will find it reverted

to GMT.

 

You don't need to feel that I need help with any of this. I don't.

It's a bug report. If you want to investigate and reproduce it's 

your choice. My view of course is that first time customers plugging

in the device shouldn't be getting uneditable text fields, empty warnings,

and features re-setting them selves randomly.

 

 

Yes deep packet inspection will but the manual states that the Congestion Control pre-emptive algorithm depends on this feature being enabled. 

 

Are all devices connected behind the R1 or do you have anything in front of it? 

 

Are you using Google Chrome/Firefox to apply changes to the interface?

 

I believe this is because it set to router time which is needed to be standard across the board for things like cloud updates

 

That is fine of course but if I haven't heard of some of these so best to see if it can be resolved. 

[OverBoost]

I add:

I uncheck all IPv6 (Miscellaneous,WAN,LAN) and uncheck in miscellaneous Deep Packet Processing.

Now i set a new value of Bandwidth (http://r1/cgi-bin/qos.sh) all before unchecked now are checked!!!

This with Firefox on PC and with Chrome on smartphone android.

It also happens that certain values ​​upon reboot are lost.

Bye

[Netduma Fraser]

I add:

I uncheck all IPv6 (Miscellaneous,WAN,LAN) and uncheck in miscellaneous Deep Packet Processing.

Now i set a new value of Bandwidth (http://r1/cgi-bin/qos.sh) all before unchecked now are checked!!!

This with Firefox on PC and with Chrome on smartphone android.

It also happens that certain values ​​upon reboot are lost.

Bye

 

That will happen if you allow it to auto setup, it will change settings automatically. 

 

You should be rebooting from settings > miscellaneous, then settings will be saved. Do not recommend unplugging to reboot as you may lose settings.