nffcbaz72 Posted August 9, 2016 Posted August 9, 2016 OK, had to reboot the router, as the service tab wasn't showing up for my Xbox one, and when I went to add it, it froze. Now can't get online at all, although showing up, can't get into the hub, as says offline. Any help would be appreciated.
Zennon Posted August 9, 2016 Posted August 9, 2016 Turn off your Netduma for 5 minutes then restart and try again to access the GUI.
Administrators Netduma Fraser Posted August 9, 2016 Administrators Posted August 9, 2016 You can't access the duma or the ISP hub? If the duma follow this guide and see if you're able to access the interface http://support.netduma.com/en/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-help
nffcbaz72 Posted August 9, 2016 Author Posted August 9, 2016 Thanks Fraser, will look when I get home.
nffcbaz72 Posted August 9, 2016 Author Posted August 9, 2016 Right, I have noticed the netduma WiFi light is not on? Is that normal?? I had to enable WiFi on sky, and still can't get on netduma hub. Will ask for 1on1.
nffcbaz72 Posted August 9, 2016 Author Posted August 9, 2016 Can connect hard wired to netduma, but not WiFi.
Zennon Posted August 9, 2016 Posted August 9, 2016 If you have factory reset the Netduma then the WiFi password is the default netdumar1
nffcbaz72 Posted August 9, 2016 Author Posted August 9, 2016 Can connect hard wired to netduma, but not WiFi. Correct. can hard wired from laptop and xbox one, now can access hub hard wired, but need to wireless. Its not asked for password.
Zennon Posted August 9, 2016 Posted August 9, 2016 The password is for your devices, if you have factory reset ? You did say in another thread that you were going to reset. If you did you either change the WiFi passwords on your laptop and phones etc to netdumar1 or connect via Ethernet and change it to what ever you want the WiFi password to be.
nffcbaz72 Posted August 9, 2016 Author Posted August 9, 2016 Yep, as soon as you said about the password, i thought i would go in the network settings, and change it to netdumar1, as there was already a password there, and presumed this was correct. So all is good now. But all this arose when i couldn't get my geo filter to work, because the service was missing for my console. Thanks Zennon for your help again.
Zennon Posted August 9, 2016 Posted August 9, 2016 I see you want your duma set up I can set it up if you like ?
Zennon Posted August 9, 2016 Posted August 9, 2016 jump in chat now top right of the forum , that chat button
Zennon Posted August 9, 2016 Posted August 9, 2016 Happy to help Baz I will lock the thread as it has been resolved, make a new one if you have any other questions.
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