LOUD--NINJA Posted August 1, 2016 Share Posted August 1, 2016 I've upgraded my SP Speeds from 50/5 to 300/20. Tried to configure myself but I get Pings of 150+ now. It also seems that most of the time it does not connect to a host. ( i know this might mean I'm host but pings still in 150+ range) Someone help configure please. Set up: Modem/Nighthawk/NetDuma Thanks Ninja Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted August 1, 2016 Share Posted August 1, 2016 Do you happen to have TWC and got the upgrade as part of TWC Maxx? I have TWC Maxx in San Diego. I recently went from 50/5 to 300/20. In order to get the higher speeds, I had to purchase a new modem that could handle all the extra channels needed for the higher speed. What new modem did they give you or did you buy? Is your setup in order the order that you have them connected - i.e. meaning that the Modem goes to your Nighthawk and then Netduma plugged into your Nighthawk? I would assume to get the full advantages of the Netduma if you went from the modem to Netduma and then to Nighthawk. When I upgraded my internet to 300/20 after getting the new modem, I had to input your new bandwidth into the congestion control page. It should automatically then configure the appropriate settings. At first, it seemed to work but did not work like I wanted. Therefore, I did a factory reset and started from scratch. This seems to work. Link to comment Share on other sites More sharing options...
LOUD--NINJA Posted August 1, 2016 Author Share Posted August 1, 2016 Do you happen to have TWC and got the upgrade as part of TWC Maxx? I have TWC Maxx in San Diego. I recently went from 50/5 to 300/20. In order to get the higher speeds, I had to purchase a new modem that could handle all the extra channels needed for the higher speed. What new modem did they give you or did you buy? Is your setup in order the order that you have them connected - i.e. meaning that the Modem goes to your Nighthawk and then Netduma plugged into your Nighthawk? I would assume to get the full advantages of the Netduma if you went from the modem to Netduma and then to Nighthawk. When I upgraded my internet to 300/20 after getting the new modem, I had to input your new bandwidth into the congestion control page. It should automatically then configure the appropriate settings. At first, it seemed to work but did not work like I wanted. Therefore, I did a factory reset and started from scratch. This seems to work. Yes, I have TWC. The Modem can handle the speeds (made sure to purchase one that can knowing the speeds were going up) Yes, Set up is:Modem goes to your Nighthawk and then Netduma plugged into your Nighthawk. I have tried both ways and neither works fine. I have also adjusted the bandwidth as well. I have started from scratch about 3-4 times to make sure I read the instructions properly. Before I was getting ping of 15 now 150+. Not sure what to do. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted August 1, 2016 Share Posted August 1, 2016 What do you get if you plug your computer directly into the modem? Do you get the normal speeds and speed test? Have you tried powering off the modem and then back on? Some other things to check, Reactive Algorithm 100% anti-flood Share excess enabled Reset device prioritisation & apply Disable IPv6 in WAN, LAN & misc Disable deep packet in misc Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/ or Cat 6 can handle your speeds. Do a wired speed test from a PC Out of curiosity, which modem did you get? I bought the CM600 for the increased speed. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted August 1, 2016 Share Posted August 1, 2016 Added note. When TWC Maxx was first being implemented and I saw that I could get the higher speeds during a speed test (no official announcement from TWC), I setup my Netduma for the 300/20. It lasted about 1-2 weeks before they switched it back to 50/5. I believe it was just a test case. They then switched it back to 300/20 after another 2 weeks. When they switched it back to 50/5, I was getting really high pings like you are getting. I then reconfigured the Netduma for 50/5 and the pings went back to normal. Link to comment Share on other sites More sharing options...
LOUD--NINJA Posted August 1, 2016 Author Share Posted August 1, 2016 What do you get if you plug your computer directly into the modem? Do you get the normal speeds and speed test? Have you tried powering off the modem and then back on? Some other things to check, Reactive Algorithm 100% anti-flood Share excess enabled Reset device prioritisation & apply Disable IPv6 in WAN, LAN & misc Disable deep packet in misc Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/ or Cat 6 can handle your speeds. Do a wired speed test from a PC Out of curiosity, which modem did you get? I bought the CM600 for the increased speed. When I plug in directly to Modem I get 350+/20+ (=3-4 points or mbps) Normal speeds - yes Yes I have tried powering off all devices and starting back on one at a time. Reactive Algorithm - Done 100% anti-flood - Done Share excess enabled - Done Reset device prioritisation & apply - Done Disable IPv6 in WAN, LAN & misc - Done Disable deep packet in misc - Done Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/ or Cat 6 can handle your speeds. - Done Do a wired speed test from a PC - Done I will restart from beginning, This time: Modem/NetDuma/Nighthawk (AP Mode). Follow all steps and see what happens. Will try and reply with screen shots. Link to comment Share on other sites More sharing options...
LOUD--NINJA Posted August 1, 2016 Author Share Posted August 1, 2016 Added note. When TWC Maxx was first being implemented and I saw that I could get the higher speeds during a speed test (no official announcement from TWC), I setup my Netduma for the 300/20. It lasted about 1-2 weeks before they switched it back to 50/5. I believe it was just a test case. They then switched it back to 300/20 after another 2 weeks. When they switched it back to 50/5, I was getting really high pings like you are getting. I then reconfigured the Netduma for 50/5 and the pings went back to normal. I check, for the most part, Every time I get on my computer for speed test. I have been getting 300+/20+ every day I since I First found out we got new speeds. Link to comment Share on other sites More sharing options...
LOUD--NINJA Posted August 1, 2016 Author Share Posted August 1, 2016 What do you get if you plug your computer directly into the modem? Do you get the normal speeds and speed test? Have you tried powering off the modem and then back on? Some other things to check, Reactive Algorithm 100% anti-flood Share excess enabled Reset device prioritisation & apply Disable IPv6 in WAN, LAN & misc Disable deep packet in misc Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/ or Cat 6 can handle your speeds. Do a wired speed test from a PC Out of curiosity, which modem did you get? I bought the CM600 for the increased speed. This is what I have as of now. Seems to be working fine now. But... I seem to be behind players as well, Lag. I see them first, pull gun up first, shoot and still die first. I understand it's supposed to make my connection better, but is it making others connection better as well? Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted August 1, 2016 Share Posted August 1, 2016 Glad that you got it to working now. Do you notice this issue more with certain servers? I am in San Diego, and I notice that I have more problems with the servers that are north of LA - especially the servers in northern CA and Seattle. You may want to lower your radius and lower the ping assist to 0. This will keep you in the LA area. If you find that the LA servers are the problem, you can move your home to the northern CA. You can also try the Texas server to see if you get different results. I mostly play with friends all over the US and geo filter off. When I play solo, I typically try the Texas server with my home in the middle of Texas and geo filter around almost the entire state. It just seems to play better for me. You can also look at locations of the other players. I notice that my games are much worse when players are from Mexico, South America and Hawaii. You may find that this correlation maps to your gaming experience. Link to comment Share on other sites More sharing options...
LOUD--NINJA Posted August 1, 2016 Author Share Posted August 1, 2016 Glad that you got it to working now. Do you notice this issue more with certain servers? I am in San Diego, and I notice that I have more problems with the servers that are north of LA - especially the servers in northern CA and Seattle. You may want to lower your radius and lower the ping assist to 0. This will keep you in the LA area. If you find that the LA servers are the problem, you can move your home to the northern CA. You can also try the Texas server to see if you get different results. I mostly play with friends all over the US and geo filter off. When I play solo, I typically try the Texas server with my home in the middle of Texas and geo filter around almost the entire state. It just seems to play better for me. You can also look at locations of the other players. I notice that my games are much worse when players are from Mexico, South America and Hawaii. You may find that this correlation maps to your gaming experience. Sounds good, I'll keep that in mind next time I'm on. I'm mostly connected to the server in Seattle for some reason. I am also in SD. I will move my Home around to see where I get the best connection. ( I didn't know you could do that, change Home and get a better connection. Thought you had to stay with in my area) Is it better to disable when playing with friends? An Enable when solo? Also, would these settings also work for any FPS (Doom, Gears of War, Battlefield)? Thanks for the advice. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted August 1, 2016 Share Posted August 1, 2016 When you move your home location away from your actual home (i.e. from SD to Texas), it may take longer to initially find games (sometimes a few minutes). Once you are in a lobby with players, it plays normally. I seemed to get the Seattle server a lot as well. Even though further away, I believe that the Seattle server provides a lower ping. If you are the party leader, you can use the geo filter. As stated above, it may take longer to get games if you move the home away from your actual home area. You should disable it IF you are not the party leader. Yes, you can enable it when you play solo. You can also try it without geo filter on/off. Please remember that there is an anti-cheat function within the Netduma that you have to allow a couple of minutes to clear. See the below link. http://support.netduma.com/en/support/solutions/articles/16000024118-anti-cheat I don't play those games, but I assume that they would work. I don't know where their servers are located or if they use P2P. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 2, 2016 Administrators Share Posted August 2, 2016 Great that you are choosing not to use super turbo mode so you can use congestion control. However, if you still have it setup as nighthawk > duma and have devices connected to the nighthawk then congestion control will not work correctly. Would recommend modem > R1 > nighthawk (AP mode). Then that should help keep your connection stable. You're getting a great low ping though which is exactly what the duma was made to do. Link to comment Share on other sites More sharing options...
LOUD--NINJA Posted August 2, 2016 Author Share Posted August 2, 2016 Great that you are choosing not to use super turbo mode so you can use congestion control. However, if you still have it setup as nighthawk > duma and have devices connected to the nighthawk then congestion control will not work correctly. Would recommend modem > R1 > nighthawk (AP mode). Then that should help keep your connection stable. You're getting a great low ping though which is exactly what the duma was made to do. I switched back to the normal setup of Modem/NetDuma/Nighthawk (AP) I still feel like I lag sometimes. I shoot someone like 7 times ( I know I'm hitting them) and Not a single hit or marker. I see them first, pull gun up first, shoot and still die first. Unless they are using a NetDuma as well and just have a better connection than me still. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted August 2, 2016 Netduma Staff Share Posted August 2, 2016 If you wanted, you could do a ping plotter test over a couple of hours and get some evidence of the problem. Your ping looks pretty stable and low, so the delay should in theory be minimal. Unfortunately, we can't control other peoples connections, never mind how individual game servers play. Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted August 2, 2016 Share Posted August 2, 2016 I switched back to the normal setup of Modem/NetDuma/Nighthawk (AP) I still feel like I lag sometimes. I shoot someone like 7 times ( I know I'm hitting them) and Not a single hit or marker. I see them first, pull gun up first, shoot and still die first. Unless they are using a NetDuma as well and just have a better connection than me still. Or they have a much worse connection and the lag compensation benefits them more. In BO3, I find that player's with bad connections seem to have an advantage. I find that there is always 1-2 people in a lobby that I cannot kill no matter what regardless of their skill. Link to comment Share on other sites More sharing options...
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