DaTz Posted July 31, 2016 Share Posted July 31, 2016 cant do anything on the router page keep getting all these errors Error loading misc page. Please post issue at forum.netduma.com Link to comment Share on other sites More sharing options...
DaTz Posted July 31, 2016 Author Share Posted July 31, 2016 Something went wrong when trying to ping. Please make sure no devices are VPN'd and that your firewall isn't blocking the ping result Link to comment Share on other sites More sharing options...
Zennon Posted July 31, 2016 Share Posted July 31, 2016 Make sure the VPN section is not on. Turn off the Netduma for 5 minutes use firefox or chrome to access the GUI when you boot back up. Link to comment Share on other sites More sharing options...
DaTz Posted July 31, 2016 Author Share Posted July 31, 2016 Make sure the VPN section is not on. Turn off the Netduma for 5 minutes use firefox or chrome to access the GUI when you boot back up. when i try to disable vpn (no idea how it got enabled to begin with unless its on by default) it says failed to communicate with router.. ive tried rebooting and factory reset a few times now.. Link to comment Share on other sites More sharing options...
DaTz Posted July 31, 2016 Author Share Posted July 31, 2016 i get this error on the page if i go to console vpn.js?version=1.03.6g:255 WebSocket connection to 'ws://192.168.88.1:8083/' failed: Error during WebSocket handshake: net::ERR_CONNECTION_RESET and this when i try to apply cloud settings misc.sh:475 Uncaught TypeError: dlg_callback is not a function Link to comment Share on other sites More sharing options...
DaTz Posted August 1, 2016 Author Share Posted August 1, 2016 8 hours later still no help.. great customer service -,- Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 1, 2016 Administrators Share Posted August 1, 2016 You posted at 9pm BST on a Sunday night. It should already be disabled you just need to make sure that no devices are ticked on the VPN page, that's it then leave it and try to ping again. If that doesn't work then take a look at http://support.netduma.com/en/support/solutions/articles/16000022397-why-can-t-i-ping- The misc/cloud would have been because you may not have been able to access our server. Please try again to see if it's resolved. Link to comment Share on other sites More sharing options...
DaTz Posted August 1, 2016 Author Share Posted August 1, 2016 the cloud seems to work now.. sorry forgot it was sunday (yesterday and it was late) when i open vpn it still says im using an old version and if i try to enable it it says failed to communicate with router.. dont need it but still also congestion control seems to not load at all now.. didnt before either.. tried disabling all my anti viruses and pc firewall etc still nothing also no devices r enabled in the vpn Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 2, 2016 Administrators Share Posted August 2, 2016 the cloud seems to work now.. sorry forgot it was sunday (yesterday and it was late) when i open vpn it still says im using an old version and if i try to enable it it says failed to communicate with router.. dont need it but still also congestion control seems to not load at all now.. didnt before either.. tried disabling all my anti viruses and pc firewall etc still nothing also no devices r enabled in the vpn That's fine & it will say that if you don't have a VPN account input to connect with. Can you make sure you're on Chrome & change to the default theme on the duma please. Link to comment Share on other sites More sharing options...
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