raed.mmardas Posted July 21, 2016 Share Posted July 21, 2016 hello my name is Roy originally Lebanese nice to meet you i have some technical questions but i dont know where should and who should i ask if you can help i will be thankful . i i am using netduma long time back. I upgrade my combination to 100 MB down and 30 mb up, the company installed a free router for me dlink and they connect the Netduma R1 through this router. they give me a pnp service as i understand from them they cannt modify the dlink its on the main service of the company for trouble shouting and they cant remove the pnp service ( i live in Dubai this is the new government rules dont know why ). anyway when i connect to call of duty i always have moderate connection and always lagging. i have the lastest software i download it from this website and i update the router. i hope you can help me guys so i can make my connection open while the netduma is connected to the dlink . and how to make it less lagy like before thanks a lot Link to comment Share on other sites More sharing options...
Zennon Posted July 21, 2016 Share Posted July 21, 2016 Hi follow this guide to open you NAT http://support.netduma.com/support/solutions/articles/16000022359-how-do-i-open-my-nat- For lag http://support.netduma.com/support/solutions/articles/16000022356-i-m-lagging-help- I have moved this post to General Support and edited the title to outline your issues. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted July 21, 2016 Netduma Staff Share Posted July 21, 2016 Hey, welcome to the forum! Zennon is spot on, follow those links he posted and you should be able to remedy your issue. If the issues persist, feel free to let us know and we'll assist you further. Link to comment Share on other sites More sharing options...
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