Need help using the R1 with Zen Internet (Bridge with ZyXEL VMG1312)

[Toe_SNE]

 I have changed my ISP from Virgin Media to Zen today. All of the issues of high jitter/ interleaving constantly on the line from the previous company had went on for far too long.

My speeds have changed, the new speeds after a few tests are 74 down & 18 up. I haven't been able to set up the R1 up along with the router they have provided though. It's a ZyXEL VMG1312-Bx0D

 

I followed a tutorial on how to bridge the router with another (like the R1) on Zen's website, but I just lose internet access after I follow the steps. Then I have to revert the router back to factory settings to regain access. Going round in circles at the minute haha.

 

The netduma is on the current firmware .6

[Zennon]

If you are having no luck with the bridge then use it in router mode and put the dumas WAN IP into the ISP routers DMZ

 

http://wiki.netduma.com/doku.php?id=how_do_i_open_my_nat&s[]=open&s[]=nat

[Toe_SNE]

If you are having no luck with the bridge then use it in router mode and put the dumas WAN IP into the ISP routers DMZ

 

[url=http://wiki.netduma.com/doku.php?id=how_do_i_open_my_nat&s[]=open&s[]=nat]http://wiki.netduma.com/doku.php?id=how_do_i_open_my_nat&s[]=open&s[]=nat

I can't find where dmz is in the settings on the ZyXEL router Zennon, I thought it would be under firewall. In Network settings>Broadband it look's like this though;

<a href="http://tinypic.com?ref=de3di8" target="_blank"><img src="http://i66.tinypic.com/de3di8.png"border="0" alt="Image and video hosting by TinyPic"></a>

 

do I use add new wan interface to add the Netduma Wan IP?

[Toe_SNE]

There isn't a wan IP address showing up for me in device manager too...

[Toe_SNE]

I'm getting this message when I go to settings now too;

[fakkel]

I can maybe help, what do you know about bridge mode? And did you follow this manually? http://www.manualslib.com/manual/1021650/Zyxel-Communications-Vmg1312-Bx0d.html?page=70

[fakkel]

Manual (auto correct, grrr)

[Toe_SNE]

Manual (auto correct, grrr)

Ill have a look at the link now.

[Toe_SNE]

I can maybe help, what do you know about bridge mode? And did you follow this manually? http://www.manualslib.com/manual/1021650/Zyxel-Communications-Vmg1312-Bx0d.html?page=70

https://support.zen.co.uk/kb/Knowledgebase/ZyXEL-VMG1312-VMG8924-Bridge-Mode

I used this guide on how to bridge the ZyXEL. So I could connect my devices through the Netduma... but If you could help me to understand how to use "bridge mode" I'd really appreciate it, I've had this new internet for a full day now, but still cannot figure out how to run my xbox's, playstations, phones etc. through my netduma R1. 

[Toe_SNE]

BUMP please help guys 

[Zennon]

In the ZyXEL...

 

Network Setting > NAT > DMZ

[Toe_SNE]

In the ZyXEL...

 

Network Setting > NAT > DMZ

The R1 WAN IP address showed up once I factory reset. Prior to that it wouldn't show this message;

After adding it to the DMZ, I connect the the ethernet from port 1 on the R1 to the ZyXEL but it doesn't load the netduma control panel, chrome just says 'page can't be reached'.

When I follow the guide on switch the ZyXEL into bridge mode, the world symbol on the modem which flashes letting you know you have a connection, then turns off and I lose access to the internet. I then have to go back in to restore to factory settings.

This is frustrating as fuck, I know I must be missing something, The Virgin Suberhub was shite but It was easy to put into modem mode, leaving all the work to the netduma.

[Zennon]

http://wiki.netduma.com/doku.php?id=can_t_access_the_router_home_page&s[]=dashboard

[Toe_SNE]

http://wiki.netduma.com/doku.php?id=can_t_access_the_router_home_page&s[]=dashboard

I'm able to get onto the netduma control panel now after connecting to the R1 wifi, What's next?

[fakkel]

Did you put your modem in bridge mode or?

[Zennon]

Set up the bandwidth then set the congestion control to 70% if you have other users on your network.

[Toe_SNE]

I was trying to get back on the net after turning on bridge mode, it kept kicking me off each time I enabled it. The last time I couldn't reconnect for like 30-40 mins, this after I followed 'that' tutorial found on Zen website.

Since I got back online, I'm not even sure what I have done differently tbh, but I tried enabling bridge mode again and accessing the netduma & both worked this time.

I've re attached my ethernet cables to the netduma and I'm going to try and set up my devices and hope I stay connected. I will keep you updated if I have any issues later on but it looks good so far

Thanks for help!

[Netduma Fraser]

Great to hear you're connected now, let us know how you get on