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Xbox one frame rate issues when playing fps games


Acebri

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Was just looking for some advice from you guys about problems i am experiencing when playing games like COD and BF games . I am experiencing really bad frame rate issues i cannot really explain it but it feels and plays awful and it only happens on call of duty and battlefield games . Was wondering if it is just me or is it a problem caused by the xbox one .

 

Setup benq xl2420t monitor

 

Bthh5 - netduma r1 wired to xbox one

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Netduma Logo

Ping Diagnostics

Run Test

Ping good

Jitter exceptional

Spikes exceptional

Packet Loss no loss

Show Details

Ping

PING 8.8.8.8 (8.8.8.8): 56 data bytes

64 bytes from 8.8.8.8: seq=0 ttl=51 time=28.013 ms

64 bytes from 8.8.8.8: seq=1 ttl=51 time=28.185 ms

64 bytes from 8.8.8.8: seq=2 ttl=51 time=28.452 ms

64 bytes from 8.8.8.8: seq=3 ttl=51 time=28.197 ms

64 bytes from 8.8.8.8: seq=4 ttl=51 time=28.510 ms

64 bytes from 8.8.8.8: seq=5 ttl=51 time=28.302 ms

64 bytes from 8.8.8.8: seq=6 ttl=51 time=27.841 ms

64 bytes from 8.8.8.8: seq=7 ttl=51 time=28.379 ms

64 bytes from 8.8.8.8: seq=8 ttl=51 time=28.383 ms

64 bytes from 8.8.8.8: seq=9 ttl=51 time=28.169 ms

64 bytes from 8.8.8.8: seq=10 ttl=51 time=28.493 ms

64 bytes from 8.8.8.8: seq=11 ttl=51 time=28.245 ms

64 bytes from 8.8.8.8: seq=12 ttl=51 time=28.210 ms

64 bytes from 8.8.8.8: seq=13 ttl=51 time=29.438 ms

64 bytes from 8.8.8.8: seq=14 ttl=51 time=28.287 ms

64 bytes from 8.8.8.8: seq=15 ttl=51 time=28.370 ms

64 bytes from 8.8.8.8: seq=16 ttl=51 time=27.881 ms

64 bytes from 8.8.8.8: seq=17 ttl=51 time=28.158 ms

64 bytes from 8.8.8.8: seq=18 ttl=51 time=28.472 ms

64 bytes from 8.8.8.8: seq=19 ttl=51 time=28.741 ms

 

--- 8.8.8.8 ping statistics ---

20 packets transmitted, 20 packets received, 0% packet loss

round-trip min/avg/max = 27.841/28.336/29.438 ms

Trace

traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 38 byte packets

1 192.168.1.254 0.626 ms 0.716 ms 0.545 ms

2 217.32.142.197 11.136 ms 12.142 ms 10.767 ms

3 217.32.142.238 11.628 ms 11.761 ms 11.417 ms

4 212.140.206.226 17.087 ms 16.961 ms 16.901 ms

5 213.120.162.67 18.806 ms 18.670 ms 19.312 ms

6 31.55.165.107 17.487 ms 17.197 ms 17.772 ms

7 109.159.250.56 18.820 ms 109.159.250.118 17.848 ms 109.159.250.116 17.019 ms

8 109.159.250.145 27.461 ms 109.159.250.34 27.154 ms 109.159.250.22 23.129 ms

9 62.172.102.13 24.629 ms 24.353 ms 23.777 ms

10 109.159.253.67 24.776 ms 26.926 ms 24.050 ms

11 216.239.56.195 25.786 ms 26.177 ms 27.290 ms

12 216.239.58.49 25.771 ms 216.239.57.131 29.110 ms 209.85.246.65 27.537 ms

13 8.8.8.8 26.777 ms 27.099 ms 27.981 ms

Online Gaming Services

Service

Status

Xbox Live Click for details

Play station network Click for details

© Netduma Software Ltd.

R1 debug version 1.03.6g running on rb-951g-2hnd .

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Your base ping is a little on the high side but not too bad, no packet loss either. What is a typical game ping as shown by the duma? 

 

Around 50ms I suspect? You shouldn't have any frame rate issues with a ping like that. I would hazard a guess that the console for some reason can't handle it

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I am getting into games on cod between 30 and 40 ping what the netduma is showing me . The thing i dont understand is i will be untouchable, gameplay feeling so smooth and clean on a ping between 30 -40 ping then the next game like you said its like my xbox one cannot handle it unplayable out of sync rubbish, and on the same ping range 30-40 . Just not sure if it is an xbox one problem or a problem with my setup somewhere

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I am getting into games on cod between 30 and 40 ping what the netduma is showing me . The thing i dont understand is i will be untouchable, gameplay feeling so smooth and clean on a ping between 30 -40 ping then the next game like you said its like my xbox one cannot handle it unplayable out of sync rubbish, and on the same ping range 30-40 . Just not sure if it is an xbox one problem or a problem with my setup somewhere

 

Okay so it doesn't happen every game. It could be the specific server or the console. Sounds like the router is set up well. Try the following, this will delete the Xbox cache:

  • Press and hold the power button on the front of the console until it powers down completely.
  • Unplug the power cable from the back of the console so that the power brick in not connected to the console.
  • Press the power button on the console three or four times. This will ensure that any remaining power in the battery is drained, clearing the cache on the console.
  • Plug the power cable back into the console.
  • Wait for the light on the power brick to change from white to orange.
  • Turn on the console using the power button.
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I get this same occasional 'frame rate' issue playing BO3 (appearing to be out of sync), I have set in motion a change of isp (not just for this problem though) and am hoping that will finally sort it.

It will be very obvious from my posts next week as to whether everything is resolved...

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