Salah131 Posted April 28, 2016 Share Posted April 28, 2016 My netduma wont let my modem get a green solid internet light but when i just use my modem without the netduma everything seems to work normally And when my modem is connected to the netduma i dont seem to get a green light on the internet light on my modem instead i get a red light on my modem Link to comment Share on other sites More sharing options...
RADDY1993 Posted April 28, 2016 Share Posted April 28, 2016 Which ISP are you with and what modem is it. Link to comment Share on other sites More sharing options...
PharmDawgg Posted April 28, 2016 Share Posted April 28, 2016 Sounds like to me that the modem device is not only a modem but a modem/router combo. Like Raddy said get us the brand and model of your modem. Thanks. Link to comment Share on other sites More sharing options...
Salah131 Posted April 28, 2016 Author Share Posted April 28, 2016 Technicolour Model- TG587n v3 Its a modem router so yes buck is right and my isp provider is telstra Link to comment Share on other sites More sharing options...
Knomax Posted April 28, 2016 Share Posted April 28, 2016 You have PPPoE connection type?If yes i think you must put your modem/router to bridge mode and then Netduma in tab WAN put username and password provided by your ISP ....so Netduma will make the connection and not your modem/router. Link to comment Share on other sites More sharing options...
PharmDawgg Posted April 28, 2016 Share Posted April 28, 2016 So you have a few options. 1. Place the Netduma router in the TG587n's DMZ. 2. Bridge the TG587n with the Netduma (basically turning off the router component in the combo unit and letting the Netduma handle the routing capabilities. 3. Purchase a compatible modem for your ISP, which some ISP's don't allow this. I am with a company called Comcast(cable internet company) and we can purchase our only modems. Link to comment Share on other sites More sharing options...
Salah131 Posted April 29, 2016 Author Share Posted April 29, 2016 My modem router is from my isp provider and i will try dmz if i can find it on the modem but if it doesnt have it ill try bridge mode cause i know it has that but i dont know what to put on bridge mode what should i actually type in Link to comment Share on other sites More sharing options...
PharmDawgg Posted April 29, 2016 Share Posted April 29, 2016 Is this you modem router combo? If so here is a user manual link. http://setuprouter.com/router/technicolor/tg587nv3/manual-1250.pdf Sorry I know what to do just not specifics. Maybe someone on this forum that has the exact model as you may be able to help. I'll keep researching. From what I have been finding it is going to be better for you to bridge you modem and the netduma. And it may be as simple as accessing you modem from a web browser on a hardwired computer and enabling bridge mode and then rebooting everything so that they connect to one another but I can't guarantee this. Link to comment Share on other sites More sharing options...
fuzzy clam Posted April 29, 2016 Share Posted April 29, 2016 Just to add to what Buck said... some modem/router combos don't have a true bridge mode they have what is called a passthrough mode with is basically the same thing just configured differently. I'm sure someone that has the same combo or is familiar with the ISP will chime in to get you squared away. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.