Dylan21 Posted April 24, 2016 Share Posted April 24, 2016 I received my netduma a little over a week ago and am having a few problems with it, I expect that these problems are because of my low internet speed and because we own a lower quality modem. Anyway, whenever I set up my default settings that are provided the internet speed nearly halves on all devices. I have tried looking up videos and tried numerous setting layouts that I have seen on forums but nothing seems to change this. Moreover, the internet seems to completely disconnect from my Xbox ever half an hour or so which I then have to go and disconnect and reconnect the router, his has become quite a nuisance. Are there any ideas on how to fix this? Link to comment Share on other sites More sharing options...
PharmDawgg Posted April 24, 2016 Share Posted April 24, 2016 Check out this link -http://wiki.netduma.com/doku.php?id=fine_tune_netduma Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 25, 2016 Administrators Share Posted April 25, 2016 Hey welcome to the forum! For speeds input them into bandwidth settings & allow it to auto setup for you. Do these disconnects occur via wifi or ethernet? Link to comment Share on other sites More sharing options...
Dylan21 Posted April 26, 2016 Author Share Posted April 26, 2016 Hey welcome to the forum! For speeds input them into bandwidth settings & allow it to auto setup for you. Do these disconnects occur via wifi or ethernet? I placed there bandwidth speeds whilst seeing up my netduma, and yes they occur while on a wifi connection Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 27, 2016 Administrators Share Posted April 27, 2016 Do you get your full speeds through ethernet? Disable wifi workaround in settings > miscellaneous. Link to comment Share on other sites More sharing options...
Dylan21 Posted April 28, 2016 Author Share Posted April 28, 2016 I am unable to use Ethernet as the router is to far away and there are no Ethernet ports in the house Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 29, 2016 Administrators Share Posted April 29, 2016 If you have a laptop you could go next to the router & connect via ethernet just for a test. What are your speeds normally? Make sure you've disabled wifi on your ISP hub. Use a wifi analyser app on your phone to find the best wireless channel & change to that in settings > wifi Link to comment Share on other sites More sharing options...
Dylan21 Posted April 30, 2016 Author Share Posted April 30, 2016 If you have a laptop you could go next to the router & connect via ethernet just for a test. What are your speeds normally? Make sure you've disabled wifi on your ISP hub. Use a wifi analyser app on your phone to find the best wireless channel & change to that in settings > wifi The connection continues to be really slow whenever connected with my laptop, our speed roughly ranges from 5-6 mb download and .20 upload. And yes wifi has been disabled Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 2, 2016 Administrators Share Posted May 2, 2016 Do the following: Reactive Algorithm 100% anti-flood Share excess enabled Reset device prioritisation & apply Disable IPv6 in WAN, LAN & misc Disable deep packet in misc Enable turbo mode Enable super turbo mode Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds. Do a wired speed test from a PC Link to comment Share on other sites More sharing options...
Dylan21 Posted May 4, 2016 Author Share Posted May 4, 2016 <p> Do the following: Reactive Algorithm 100% anti-flood Share excess enabled Reset device prioritisation & apply Disable IPv6 in WAN, LAN & misc Disable deep packet in misc Enable turbo mode Enable super turbo mode Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds. Do a wired speed test from a PC Link to comment Share on other sites More sharing options...
Dylan21 Posted May 4, 2016 Author Share Posted May 4, 2016 I have tried all of these settings and it seems to have improved a lot on my PC and laptop, however nothing has changed on my mobile devises and Xbox Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 5, 2016 Administrators Share Posted May 5, 2016 Depending on your speeds connecting via wireless you won't receive those high speeds. Xbox test is usually inaccurate as well. Link to comment Share on other sites More sharing options...
Dylan21 Posted May 6, 2016 Author Share Posted May 6, 2016 Depending on your speeds connecting via wireless you won't receive those high speeds. Xbox test is usually inaccurate as well. Link to comment Share on other sites More sharing options...
Dylan21 Posted May 6, 2016 Author Share Posted May 6, 2016 If I am unable to get the high speeds over Xbox live with your product, as you have advertised may I please then get a refund. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 7, 2016 Administrators Share Posted May 7, 2016 I'd recommend first trying a speed test in the console browser for a more accurate test. Gaming doesn't require much bandwidth either so you'll have plenty. The speed test connects to a server far away as well as you can tell by the high ping it shows. Link to comment Share on other sites More sharing options...
Dylan21 Posted May 10, 2016 Author Share Posted May 10, 2016 I'd recommend first trying a speed test in the console browser for a more accurate test. Gaming doesn't require much bandwidth either so you'll have plenty. The speed test connects to a server far away as well as you can tell by the high ping it shows. I have completed a speed rest while connected to the netduma and I am getting 1mb per second, however while connected to my modem I am ble to get 5mb Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 10, 2016 Administrators Share Posted May 10, 2016 Make a thread in the request 1 on 1 section after reading the pinned thread Link to comment Share on other sites More sharing options...
ColonicBoom Posted May 13, 2016 Share Posted May 13, 2016 If I am unable to get the high speeds over Xbox live with your product, as you have advertised may I please then get a refund. How are you testing the speed on the Xbox? Link to comment Share on other sites More sharing options...
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