cjones1130 Posted April 8, 2016 Share Posted April 8, 2016 No matter what I do I cannot get the VPN to work, it just loads and loads and sometimes says fails to communicate w/router. I've hard reset to no avail. Suggestions please, thank you. Link to comment Share on other sites More sharing options...
cjones1130 Posted April 9, 2016 Author Share Posted April 9, 2016 The VPN works on my laptop, but I'm attempting to set it up via the router for my xbox one. Going through hide my ass which I figured was the best option for the netduma as it came preloaded with a quick log in feature... Link to comment Share on other sites More sharing options...
cjones1130 Posted April 9, 2016 Author Share Posted April 9, 2016 This is all I get [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:10:32 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:10:51 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:11:09 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:11:26 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:11:43 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:11:59 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:12:17 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:12:38 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:12:54 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:13:11 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:13:28 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:13:46 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:14:04 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:14:23 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:14:40 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:14:57 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:15:13 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:15:28 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:15:43 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:15:58 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:16:14 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:16:29 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connection timed out Sat Apr 9 02:16:44 2016 TCP: connect to [AF_INET]162.213.159.132:443 failed, will try again in 5 seconds: Connec Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 10, 2016 Administrators Share Posted April 10, 2016 Welcome to the forum! Can you follow this please and see if it resolves it http://wiki.netduma.com/doku.php?id=common_vpn_errors Link to comment Share on other sites More sharing options...
cjones1130 Posted April 10, 2016 Author Share Posted April 10, 2016 Welcome to the forum! Can you follow this please and see if it resolves it http://wiki.netduma.com/doku.php?id=common_vpn_errors I've tried this and it does not solve the issue, even when I uncheck enable and click apply it just loads and eventually will state "Failed to communicate with the router" Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 11, 2016 Administrators Share Posted April 11, 2016 Just to be clear you have a HMA subscription and are entering the username/password you used to sign up for the account unless you have another after purchasing? Link to comment Share on other sites More sharing options...
cjones1130 Posted April 11, 2016 Author Share Posted April 11, 2016 Of course....as stated in my earlier post using the VPN software on my laptop works great. Its almost as if this feature is just faux on the router...unless I'm completely missing something (which is a possibility) But I've already reset the router and tried again as well. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted April 11, 2016 Netduma Staff Share Posted April 11, 2016 It may be that the server is no longer active as unless they've been updated recently, the HMA configs on the router are out of date I think. Pick a config from this list, copy and paste it into the advanced VPN section then enter your username and password and see if it connects Link to comment Share on other sites More sharing options...
cjones1130 Posted April 11, 2016 Author Share Posted April 11, 2016 It may be that the server is no longer active as unless they've been updated recently, the HMA configs on the router are out of date I think. Pick a config from this list, copy and paste it into the advanced VPN section then enter your username and password and see if it connects Thanks I'll try when I get home and report back Link to comment Share on other sites More sharing options...
cjones1130 Posted April 11, 2016 Author Share Posted April 11, 2016 It may be that the server is no longer active as unless they've been updated recently, the HMA configs on the router are out of date I think. Pick a config from this list, copy and paste it into the advanced VPN section then enter your username and password and see if it connects This seems to have worked, thanks for the help!!! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 12, 2016 Administrators Share Posted April 12, 2016 Awesome, glad to see Crossy was able to resolve your issue! I'll close this thread, feel free to open another if needed. Link to comment Share on other sites More sharing options...
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