analf0rce Posted April 6, 2016 Share Posted April 6, 2016 hi guys i just received my router 2 days ago and when i connected it, all i get is a yellow exclamation point on my internet icon (windows 7 64bit). I followed every step from the instructions but to no avail. So i contacted netduma through twitter and luckily Headhunter helped me out. We tried enabling the Pppoe.. used chtruser/charter for the user/password because my isp is charter... still didnt work... so we tried changing my ip to 192.168.1.1 instead of 192.168.88.1 and still a no go. At first i thought it was a defective item because the modem to netduma port lights never responded.. t finally lit up when i enabled PPPoe, but still no internet connection...Please if any mods out here can help me id appreciate it, thanks! Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted April 6, 2016 Share Posted April 6, 2016 Try resetting/restarting your modem? Link to comment Share on other sites More sharing options...
analf0rce Posted April 6, 2016 Author Share Posted April 6, 2016 ive done that countless times Link to comment Share on other sites More sharing options...
analf0rce Posted April 6, 2016 Author Share Posted April 6, 2016 also, the modem works fine without the netduma...it even works with my old linksys ea8500 router... i think it has something to do with the netduma settings. It is on 1.03.06g firmware plus i have a motorola 6121 surfboard modem Link to comment Share on other sites More sharing options...
SM961 Posted April 6, 2016 Share Posted April 6, 2016 Unplug your modem wait three minutes and then plug the Netduma. Link to comment Share on other sites More sharing options...
analf0rce Posted April 6, 2016 Author Share Posted April 6, 2016 hi guys it works!! i did a thorough research and that ppl say charter isp goes by dhcp not pppoe, so i disabled pppoe, rebooted router and voila it works!! tnx to everyone for the help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 6, 2016 Administrators Share Posted April 6, 2016 Welcome to the forum! Awesome to see your issue has been resolved. I'll close this thread now. Please feel free to open another if you have any further questions/issues Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.