analf0rce Posted April 6, 2016 Posted April 6, 2016 hi guys i just received my router 2 days ago and when i connected it, all i get is a yellow exclamation point on my internet icon (windows 7 64bit). I followed every step from the instructions but to no avail. So i contacted netduma through twitter and luckily Headhunter helped me out. We tried enabling the Pppoe.. used chtruser/charter for the user/password because my isp is charter... still didnt work... so we tried changing my ip to 192.168.1.1 instead of 192.168.88.1 and still a no go. At first i thought it was a defective item because the modem to netduma port lights never responded.. t finally lit up when i enabled PPPoe, but still no internet connection...Please if any mods out here can help me id appreciate it, thanks!
analf0rce Posted April 6, 2016 Author Posted April 6, 2016 also, the modem works fine without the netduma...it even works with my old linksys ea8500 router... i think it has something to do with the netduma settings. It is on 1.03.06g firmware plus i have a motorola 6121 surfboard modem
SM961 Posted April 6, 2016 Posted April 6, 2016 Unplug your modem wait three minutes and then plug the Netduma.
analf0rce Posted April 6, 2016 Author Posted April 6, 2016 hi guys it works!! i did a thorough research and that ppl say charter isp goes by dhcp not pppoe, so i disabled pppoe, rebooted router and voila it works!! tnx to everyone for the help
Administrators Netduma Fraser Posted April 6, 2016 Administrators Posted April 6, 2016 Welcome to the forum! Awesome to see your issue has been resolved. I'll close this thread now. Please feel free to open another if you have any further questions/issues
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