Retro-_-tony Posted February 28, 2016 Posted February 28, 2016 I am looking to upgrade my netduma from 1.03.3 to .6 but I don't know how to. I already have remote access on and I went to the news and announcements thing to ask for an update but nothing happened when I posted. If someone from netduma tech support can help me out with updating my netduma that would be great because my netduma is not working at all
andronitrate Posted February 29, 2016 Posted February 29, 2016 im also waiting for a response or something, the whole update process is kind of odd to say the least.....
Administrators Netduma Iain Posted February 29, 2016 Administrators Posted February 29, 2016 I am looking to upgrade my netduma from 1.03.3 to .6 but I don't know how to. I already have remote access on and I went to the news and announcements thing to ask for an update but nothing happened when I posted. If someone from netduma tech support can help me out with updating my netduma that would be great because my netduma is not working at all I can't access your router, please make sure you've allowed remote access and put the Netduma in the DMZ of the upstream router (if it's not a modem). Until I can access it we can't fix your router.
Administrators Netduma Iain Posted February 29, 2016 Administrators Posted February 29, 2016 im also waiting for a response or something, the whole update process is kind of odd to say the least..... It has to be done that way or you could brick your router. There is no alternative. I've fixed your router, you're free to upgrade. Please do so by reading the instructions here carefully: http://forum.netduma.com/topic/11018-major-netduma-upgrade-now-available-v-1036/ Enjoy!
Retro-_-tony Posted March 1, 2016 Author Posted March 1, 2016 How do u put the netduma in the DMZ of the upstream router.
Administrators Netduma Fraser Posted March 1, 2016 Administrators Posted March 1, 2016 Copy WAN IP from device manager, click the blue box to go to your ISP hub interface, find DMZ (likely located in Firewall settings), enable and put in the WAN IP you copied, then apply.
Retro-_-tony Posted March 5, 2016 Author Posted March 5, 2016 There is nothing under wan ip in my device manager
Retro-_-tony Posted March 5, 2016 Author Posted March 5, 2016 Is there any way I could get in a call or something cuz I'm really frustrated, and haven't had my netduma functioning for over 2 months
Netduma Staff Netduma Crossy Posted March 5, 2016 Netduma Staff Posted March 5, 2016 There is nothing under wan ip in my device manager Are you able to access the internet through the Netduma?
Netduma Staff Netduma Crossy Posted March 5, 2016 Netduma Staff Posted March 5, 2016 No that's the problem in having Is the Netduma connected to your previous router?
Netduma Staff Netduma Crossy Posted March 5, 2016 Netduma Staff Posted March 5, 2016 Yes Can you try rebooting the Netduma and the router that the Netduma is connected to.
Netduma Staff Netduma Crossy Posted March 6, 2016 Netduma Staff Posted March 6, 2016 I did that and nothing happened Can you connect your PC to the same port that the Netduma is connected to on your router (without changing any settings on the router) and confirm that you get an internet connection.
Retro-_-tony Posted March 6, 2016 Author Posted March 6, 2016 I don't have a pc but I can connect to the netduma through my laptop (mac), and access the control panel for the router
Netduma Staff Netduma Crossy Posted March 6, 2016 Netduma Staff Posted March 6, 2016 I don't have a pc but I can connect to the netduma through my laptop (mac), and access the control panel for the router I meant can you plug into the port that the Netduma is plugged into (on your other router) and confirm you can get an internet connection through it.
Retro-_-tony Posted March 6, 2016 Author Posted March 6, 2016 I can connect to it but I can't get any internet connection
Netduma Staff Netduma Crossy Posted March 6, 2016 Netduma Staff Posted March 6, 2016 I can connect to it but I can't get any internet connection So you've connected to your other router (not the Netduma) and don't have internet?
Retro-_-tony Posted March 7, 2016 Author Posted March 7, 2016 No when I connect to my other router my internet works perfect
Administrators Netduma Fraser Posted March 9, 2016 Administrators Posted March 9, 2016 Please post here after reading the pinned thread please http://forum.netduma.com/forum/66-request-1-on-1/
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