Mirza Posted February 28, 2016 Author Share Posted February 28, 2016 I think it does require IPv6 cause I tried to do dmz mode and when I put IPv4 host in which is 10.0.0.252 it automatically puts in IPv6 host in and I can't stop that so I don't know if that means it does require it. And as far as PPPoE I don't know I couldn't find it on my isp interface Link to comment Share on other sites More sharing options...
Mirza Posted February 28, 2016 Author Share Posted February 28, 2016 And also my isp does not recognize my r1 that it's online it does says only that it's offline and we tried to put a reserve Id and add r1 manually but it still keeps saying it's offline Ok Link to comment Share on other sites More sharing options...
Mirza Posted February 28, 2016 Author Share Posted February 28, 2016 Oke i have been working on this r1 router for the past 6 hours without positive results so I'm asking u mr Fraser if u can contact returning department to provide me with RMA code so I can return this router and when u guys get it back u can try to connect to it and see if it works and if not send me a new one in exchange. If not then i mean If I can't exchange it I will just take my money back cause I'm done troubleshooting anymore and trying to fix it cause I can't fix its not working for me. So please if u or whoever is sending the RMA code can send me I would appreciate it allot. Once again thanks for all of your help. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 28, 2016 Administrators Share Posted February 28, 2016 Okay interesting thanks for the info! If you email [email protected] we can arrange it Link to comment Share on other sites More sharing options...
Mirza Posted February 29, 2016 Author Share Posted February 29, 2016 I did send them email and I didn't get respond yet and email was sent yestrday so once again please if u can forward it to them so we can process my return. Thanks again Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted February 29, 2016 Administrators Share Posted February 29, 2016 Mirza, Yesterday was not a weekday. I've spoken to Adam explicitly he will respond within an hour. So I'll lock this thread now Link to comment Share on other sites More sharing options...
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