Bael21 Posted January 23, 2016 Posted January 23, 2016 The other night the Host Congestion tab wouldn't load, so I performed a reboot via the software. After it rebooted, the router became unresponsive. I've spent some time troubleshooting today and here is what I've found: -Performed a hardware reset via the Reset button -Router reboots, shows link light on port 2, and advertises WiFi SSID -Computer shows network connection via Ethernet and WiFi, but doesn't get an IP address -Setting the computer's IP address to 192.168.88.55 and attempting to ping 192.168.88.1 fails -Setting the computer's IP address to 192.168.1.55 and attempting to ping 192.168.1.1 fails -Web browsing to http://r1, http://192.168.88.1 fails
Zennon Posted January 23, 2016 Posted January 23, 2016 The netduma wifi password changes to netdumar1 afer a reset if all else fails please try THIS
Bael21 Posted January 23, 2016 Author Posted January 23, 2016 Yep, tried that. It won't load the Netduma configuration web page via any method. When I connect via Ethernet or WiFi, the Netduma doesn't provide a DHCP address. I've also tried manually assigning the computer 192.168.88.55 and 192.168.1.55 and tried pinging and browsing to 192.168.88.1 and 192.168.1.1 respectively, with no response.
Zennon Posted January 23, 2016 Posted January 23, 2016 What firmware were you running before this? You have followed the unbrick guide to the letter and nothing? Are you directly connecting to the duma via Ethernet to a device using an automatic IP ?
Bael21 Posted January 23, 2016 Author Posted January 23, 2016 That's correct. I'm directly connecting to port 2, with automatic IP configured, and I get a private 169.254.168.104 IP address. I also tried setting the IP statically to 192.168.1.55 and can't get to the Netduma interface either way.
Zennon Posted January 23, 2016 Posted January 23, 2016 Are you seeing the IP from cmd ipconfig /all? Have you tried to access the router from 169.254.168.104? And what firmware are you running?
Bael21 Posted January 23, 2016 Author Posted January 23, 2016 169.254.168.104 is the IP address my computer is getting. Below is the output of ipconfig when plugged into Ethernet port 2 and connected to the Netduma R1 SSID. Windows IP Configuration Ethernet adapter Bluetooth Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::90cf:c4ea:3f8f:4429%12 Autoconfiguration IPv4 Address. . : 169.254.68.41 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::6da1:2c1e:4c60:a868%11 Autoconfiguration IPv4 Address. . : 169.254.168.104 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . :
Zennon Posted January 23, 2016 Posted January 23, 2016 It should be in the 192.168.*.1 range.Can you try in port one and show me the ipconfig.Third time lucky, what firmware version were you running
Bael21 Posted January 23, 2016 Author Posted January 23, 2016 Same result in port 1 and ports 3-5. I was on the latest firmware 1.03.5 I also swapped out Ethernet cables to confirm it wasn't a bad cable causing issues. Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::6da1:2c1e:4c60:a868%11 Autoconfiguration IPv4 Address. . : 169.254.168.104 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . :
Netduma Staff Netduma Crossy Posted January 23, 2016 Netduma Staff Posted January 23, 2016 Do you have another device you can try connecting with?
Bael21 Posted January 23, 2016 Author Posted January 23, 2016 Do you have another device you can try connecting with? Same behavior on wired and wireless laptop, wired desktop, and iPhone.
Bael21 Posted January 23, 2016 Author Posted January 23, 2016 I ran wireshark on the ethernet port while the netduma powers on and see DHCP discover and request packets from the client, but no offer or ACK packets from the Netduma.
Bael21 Posted January 23, 2016 Author Posted January 23, 2016 I'm also seeing no mention of the Netduma's MAC address anywhere in the Wireshark capture.
Netduma Staff Netduma Crossy Posted January 24, 2016 Netduma Staff Posted January 24, 2016 I'm also seeing no mention of the Netduma's MAC address anywhere in the Wireshark capture. I think Fraser will have to comment on this. He should be on later today or tomorrow
Netduma Staff Netduma Crossy Posted January 25, 2016 Netduma Staff Posted January 25, 2016 Bottom of first page bump. I think Fraser may have missed it today. If he doesn't respond tomorrow you could PM him
Bael21 Posted January 26, 2016 Author Posted January 26, 2016 Bump. PM'd Fraser yesterday and awaiting response.
Administrators Netduma Fraser Posted January 27, 2016 Administrators Posted January 27, 2016 Responded to your PM
steini Posted January 27, 2016 Posted January 27, 2016 Responded to your PM i have the same problem... plz help
Netduma Staff Netduma Crossy Posted January 28, 2016 Netduma Staff Posted January 28, 2016 i have the same problem... plz help If you've made a thread then you should receive a response there
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