Strikuh Posted January 8, 2016 Share Posted January 8, 2016 Can anyone help me solve this problem When i run a internet diagnosis test I get this results: Ping: good Jitter: Ok Spikes: terrible Packet loss: no loss I'm not sure if i have a wrong setting or whats going on Also my ping since I started using netduma has been high on my asus router i would get 9 ping but on netduma i get 32 and more I pay for 200 download and 20 up the speeds are good but the ping is very high if anyone can help me please let me know ASAP!! i also play on console(ps4) so if someone can get me the perfect settings for that i will really appreciated it Link to comment Share on other sites More sharing options...
PharmDawgg Posted January 8, 2016 Share Posted January 8, 2016 This may help. http://wiki.netduma.com/doku.php?id=fine_tune_netduma Also are you on the latest firmware.? 1.03.5m Link to comment Share on other sites More sharing options...
Strikuh Posted January 8, 2016 Author Share Posted January 8, 2016 This may help. http://wiki.netduma.com/doku.php?id=fine_tune_netduma Also are you on the latest firmware.? 1.03.5m I already did those settings and improved fimware and it did improve my speeds but not my ping and Also the internet diagnosis did not change it keeps saying the same thing is there anything else i can do? Link to comment Share on other sites More sharing options...
Dillinger Posted January 8, 2016 Share Posted January 8, 2016 If those Jitter and Spike readings are accurate, you would need to run something like ping plotter or other service to verify, I'd be on the horn to the service provider. With bad jitter and heavy spikes, they have the ability to practically wipe out your packet of 1's and 0's (bullets) getting to where you need them to go (into your enemy in a timely fashion). The wording is cause for investigation, so I would suggest running a few samples of the Ping Plotter over this weekend. Build a usage case (morning, midday, night and always include times in your area for heavy traffic) and see what the results truly are for your incoming line. This type of problem, if it is as I suspect, is well beyond the reach of the normal home owner to be able to fix. The good news is we have a few guys here who are pretty smart and well versed now in dealing with ISP's and these types of issues. JD Link to comment Share on other sites More sharing options...
Strikuh Posted January 9, 2016 Author Share Posted January 9, 2016 If those Jitter and Spike readings are accurate, you would need to run something like ping plotter or other service to verify, I'd be on the horn to the service provider. With bad jitter and heavy spikes, they have the ability to practically wipe out your packet of 1's and 0's (bullets) getting to where you need them to go (into your enemy in a timely fashion). The wording is cause for investigation, so I would suggest running a few samples of the Ping Plotter over this weekend. Build a usage case (morning, midday, night and always include times in your area for heavy traffic) and see what the results truly are for your incoming line. This type of problem, if it is as I suspect, is well beyond the reach of the normal home owner to be able to fix. The good news is we have a few guys here who are pretty smart and well versed now in dealing with ISP's and these types of issues. JD but the thing is that with the asus router that I had I was getting 9 or below ping but with netduma I'm getting 30 and above But with the netduma I'm getting my full speeds is just the ping that is to high so I'm thinking I'm doing something wrong with the settings Link to comment Share on other sites More sharing options...
killerkenmccoy Posted January 9, 2016 Share Posted January 9, 2016 Will the free version of ping blotter suffice or would I have to get the standard edition? Link to comment Share on other sites More sharing options...
Dillinger Posted January 9, 2016 Share Posted January 9, 2016 I don't disagree with the thought behind your numbers, but the quality of that ping is much more concerning to me. Jitter: ok Spikes: TERRIBLE If you watch that line on a Real time graph/plotter you will see what I expect to be some tragic, intermittent interference which will affect everything from speed to line quality and throughout. As we don't have a baseline for quality when you were getting the 9ms with the Asus, we can't compare like samples. Settings aside, if the line out on the street is shit, no router or in home miracle item is going to solve that problem, correctly, for you. I would still recommend a series of line quality tests to prove the theory is accurate and the problem exists outside of the router and your console. Link to comment Share on other sites More sharing options...
Dillinger Posted January 9, 2016 Share Posted January 9, 2016 Zennon is the expert, but I believe the free variant is good enough for this stage of testing Link to comment Share on other sites More sharing options...
Zennon Posted January 9, 2016 Share Posted January 9, 2016 You use the pro version free for 30 days then it reverts to the free version. Type 8.8.8.8 into target and press go, try not to use the internet while you test. (The Netduma is very accurate as it turns off everything on the internet while it tests but is only a small sample I hope in the future for a sample time slider or total time to ping box) If you are seeing higher pings after upgrading the firmware I suggest doing a factory reset, then setting the duma back up (This will lose any settings including allow deny) Link to comment Share on other sites More sharing options...
fuzzy clam Posted January 11, 2016 Share Posted January 11, 2016 If those readings are accurate for jitter and spikes as others have said it's gonna be an issue for you.As I have jitter issues myself and it makes a huge difference in a FPS game. And you might have been getting a 9 or below ping with your Asus but it doesn't run the diagnostics tests like the duma does,which is a lot more in depth as it checks more than just ping.So those reading may or may not have been accurate. The down side about using and learning all these new things,ping plotter,ping smoke etc. And learning about how much jitter and instability your line actually has will piss you off.I'm pretty sure it's always been there you're just now realizing it with the new tools your running. But I would start an account on ping.net and run ping plotter 4-5 times a day (at least 1 time during peak usage hours) for 2 weeks and if there are line quality issues present it to your ISP. Link to comment Share on other sites More sharing options...
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