JustinW

The fix seems to be working so far.

Hello Fraser unfortunately this issue has just happened to me again. I was downloading updates on the Xbox last night, turned it off and went to bed while the updates were still downloading and woke up this morning with none of the LAN ports working, WiFi was working. A reboot of the router fixed the issue.

Hello Fraser I had the LAN ports stop working again while xbox was downloading updates in the background and in sleep mode. I attached the logs... hope they help. R3_2024-02-28T21_16_51.016Z_logs.txt

Yea it will usually continue to download updates and things after the Xbox is turned off but all the LAN ports stopped working about 15-30 after turning the Xbox off while it was still downloading. Maybe just a weird bug, that was the only times I have noticed the LAN ports not working.

Hello just wanted to add my experience to the topic. I have had the LAN ports lose connection just twice. When it did happen WiFi was still working. Both times it happened though my Xbox was downloading updates and the LAN ports would stop working about 15-30mins after turning the Xbox off with the update’s downloading in the background, a reboot would fix the issue.

All good after reboot.

Hello looks like CPU usage is back up after updating not sure if anyone else is seeing this as well. After reboot all is good now.

Hello just wanted to post about a little bug I recently ran into. I was on the Duma app on iPhone and I clicked to resync the cloud. While it was updating/syncing my phone went into sleep/auto-lock mode (I unlocked within a sec) when I unlocked my phone I got the reconnecting to router after about 10secs it gave an error and unable to connect and brought me to the login screen ( put in username/password) I then attempted to login again with no luck, same error message unable to connect. I then checked my WiFi in phone settings it said connected but no internet. I then hit the button the back of the router to turn it off for about a minute the turned it back on. After that internet/WIFI was working. I ran a speed test and noticed I was only getting about 70dl (have 500dl 50up) upload was fine. I then checked my settings and noticed it connected me to the 2.4ghz not the 5ghz (have the bands separated since some devices in my home only work on 2.4ghz) I then tried to switch but got a message 5g unavailable due to channel congestion (something along those lines, don’t remember the exact message). I then went back into the app and switched my 5g from auto to manual and that worked had access to 5g again. I then ran another speed test with similar results between 100-150dl. I went back into the app and clicked reboot from the top right, after reboot no luck still the same speeds. I tried on my Xbox which is wired and was getting my full speed. I then tried on my wife’s phone with similar results around 100-150dl. Then I went back into the app and switched from manual back to auto for 5g. Again 5g didn’t show up, was on 2.4g, went back into the app and saw it toggled off broadcast network name. Switched that on the 5g appeared, connected, ran a speed test and full speeds were back. Wanted to bring those finding to your attention with the weird slower speed when on manual vs auto and the router no longer sending WiFi and needing a reboot when my phone went to sleep/auto-lock while resyncing cloud.

Hello I just got R3 the other day and have noticed the same issue. The WiFi coverage on the 2.4ghz is very weak, thankfully the 5ghz is strong enough to give me WiFi throughout my home. Have tried the above tips from Fraser with no change. Hopefully it is just a software issue and can be fixed soon. Loving everything else on the R3 though.

Thanks for the response. Sorry I wasn’t more specific, I don’t have the R3 yet was just a curiosity question if it would recognize when downloading a game/update on console that I would get full speed or if I would have to toggle off settings. Thanks.

Hello Do I need to disable smart boost and any other features to gets my full speeds when downloading an update for a game? Thank you.