DARKNESS

@Reykc9510Well, now you have your answer! Here's a clip—you just had to right-click. It took me some time to make this video since I decided to create just one to save people some time. I’ll probably upload it to YouTube later, but I’m trying to fully master Final Cut before doing so. This is my first video using Final Cut, and while it was a bit confusing, I noticed the text doesn’t look as sharp. That’s another thing I need to figure out as I continue learning. https://drive.google.com/file/d/1zxFC5SWcTFMU4FPgFXIPj09F4FBrHVVn/view?usp=sharing

@Reykc9510My point is that you're likely playing on different servers. If your in-game ping averages around 20ms and only fluctuates up to a maximum of 25ms, that's normal. However, if it spikes to 40-60ms, that indicates an issue. Jitter is pretty obvious when it's a problem, as it causes noticeable spikes. If the problem originates from the game server instead of your network, your best option is to try playing on a more reliable server. Although ISP congestion might contribute, it usually has a minimal effect and is ultimately beyond your control. You can share more data, and someone else might review it tomorrow and provide suggestions. For now, I’m heading to bed, mate. If you can’t create a URL, just take a screenshot on your desktop or use SnapTool since you’re on Windows.

@Reykc9510The area you’re in contains multiple servers, and since your radius encompasses them, your connection will default to whichever server is available. This can lead to varying ping rates across different servers. Based on your observation about nighttime, it’s reasonable to assume SBMM (Skill-Based Matchmaking) might be more active during peak hours, typically between 6 PM and 12 AM, when the majority of users are online, especially in North America. To minimize high ping, you should identify the server with the lowest ping and adjust your radius to focus on that specific server. Using a polygon for precision would be highly effective. Call of Duty is notorious for its rigged SBMM, much like Apex Legends.

@Reykc9510I'm referring to the URL link provided by the website. You don't need to click on "View Share Image"; only the site's URL is required. If you're the sole user, it might be related to the game server. What game are you playing? Are you using a geofilter to connect to the nearest server etc... Ensure you're using the latest version of PingPlotter, as I recall there was a bug affecting file sharing or exporting. Did you purchase a perpetual license, or were you using the free trial at that time? That could be the reason.

@Reykc9510 It’s possible that when the network is under heavy load, meaning everyone is using it, you are likely spiking well above that consistently because your QoS isn’t properly adjusted. Note that for example, if a URL is loaded, it will show a high spike, and that's normal, so if you are testing for your QoS load, load the URL before starting the test. I know I am talking about the target route that one's far away usually. https://www.dropbox.com/scl/fi/vblyg3nutvyo3o84nkpd3/Screen-Recording-2025-10-15-at-7.53.02-PM.mov?rlkey=7ull6883ttiw0ecmrhld72ocf&st=e0rqy6rb&dl=0

@Reykc9510You didn’t enable the maximum latency option—it’s a hidden feature. Try double-clicking to reveal it. What do you mean it doesn’t let you share the link? You should be able to generate the link by selecting “View Image,” “Share Link,” or directly using the URL. It’s subtle, but there aren’t any abnormal jitter spikes. If there were, you’d notice a series of spikes instead of a straight line. While the pro version displays the exact numbers, you can still interpret the graph visually without them. A clear example of poor jitter is consistent spikes exceeding 30ms, as shown in the screenshot below. Avoid using pingplotter.com; as the routing hop it’s just an example.

@Reykc9510 I mentioned PingPlotter; I'm not sure how you ended up with "ping blotter." You've used PingPlotter before, based on your previous post. https://www.pingplotter.com/products/free/

@Reykc9510 You're creating a new topic for the same issue, but I want to highlight that using Waveform as your jitter test is not a reliable measurement tool. It doesn’t provide details about server locations, so you might end up testing a server far away—potentially 1,000 miles—which could distort the jitter results. The most accurate approach is to use PingPlotter. When testing, share a screenshot of your graph while your network is idle, ensuring there’s no activity for at least 5 minutes. Enable maximum latency on PingPlotter to get a clear view of your network performance. To create a shareable link, click "File," then "Create Share Page," and follow the steps. Use google.com as the test target for better accuracy. Remember, not all technicians are highly experienced—many rely solely on the tools provided by their company and may overlook complex issues. Often, effective troubleshooting falls on you unless the problem is easily detectable.

@fdsThey no longer use a limiter; previously, DumaOS 3 featured a dedicated limiter, but it proved to be highly inefficient. Instead, they have shifted to using reserves, which, in my opinion, still lack effectiveness. Reserves essentially allocate bandwidth for a specific application or the maximum possible during usage when applied. On a side note, if a game isn't detected by SmartBoost, I recommend switching to "always," as some games are unsupported or have outdated DPI. In such cases, congestion control won’t activate properly since it relies on SmartBoost to enable congestion management, but having it on always essentially mitigates that issue, so it is preferred but it a preference. The admin will be available tomorrow if you need further assistance or today.

@fds By monitoring the game during the bufferbloat test, you can detect abnormal spikes or packet loss. If such issues occur, continue fine-tuning the settings. The goal of SQM (Smart Queue Management) is to optimize the network, prevent overloading, and maintain consistent latency. Every connection is unique; for instance, my connection has 2G download and 400 Mbps upload speeds. To ensure stability without packet loss, I adjust it to 180 Mbps download and 60-80 Mbps upload. This setup consistently earns me an A+ rating, even during ISP congestion. Throughput is less critical for gaming; latency and stability are the key factors. While other elements may influence performance, the most important ones are within your network, which you can control. It seems that you want full throughput when you're not gaming, which is achievable through the router settings. Simply select the low latency option, and it should only be activated while gaming, if I recall correctly.

@fdsWhen performing these tests for bufferbloat, ensure you follow the instructions correctly, such as connecting directly to the LAN and ensuring no one is running any background activities, as this could introduce margins of error. It’s not entirely necessary to cap your speeds, but if you want the best experience with no packet loss or latency increase in-game, where it’s most noticeable, it might be worth considering. From my understanding, FC26 isn’t necessarily a hit registration game, plus I don’t play those types due to their “pay-to-win” nature—but to each their own. To see this in real-time, perform a bufferbloat test while playing the game. For your specific game, go to Settings, select Visuals, and enable Connection Monitoring. Follow the instructions provided in the video. I mention this because of the placebo effect—you want to ensure you're observing actual results, not influenced perceptions. - https://www.youtube.com/watch?v=4q_-afXn-8U Which firmware version are you currently using? Are you saying that congestion control keeps you from dropping below 50%? You can easily adjust the speeds in Speedtest Advanced to achieve the same outcome.

@fdsYes, that's normal; that's what QoS does. It manages your packets to prevent any queue buildup. What do you mean by "slayers"? You don't need more than 5 Mbps to play a game.

@Reykc9510It should be straightforward to verify—schedule a tech appointment for the time the issue arises and demonstrate it using PingPlotter reports connected directly to the box, unit, ONT, or modem. How are you measuring jitter exactly?

@18RayF A reset will not resolve the issue. Instead, try disabling the device on the Geo-Filter or identify the relay server by monitoring the Geo-Filter while connecting to the servers. Once you identify the relevant servers, either allow them or create a precise polygon around their location. This is recommended as there are typically multiple servers within the same area, and manually allowing each one repeatedly would be time-consuming. If you're not using a geofilter, the issue is likely unrelated and could instead be due to drivers or a NAT problem, though that is rare. The admin will be available tomorrow for further assistance.

@18RayF If it's happening every day, then you're likely blocking a relay server with the geofilter. If it just started happening recently, it's most likely a server issue on Battle.net's end.

@Wr3ck3rIt's a known issue currently being addressed. It doesn't impact the router, and you can use speedtest.net as an alternative.

@yom3iIt won't precisely show your location, as it connects to a server that might be located near your area or elsewhere. If you want to find an optimal server close to you, it's best to use a geofilter with geolatency disabled. So yes, if you want low ping, you want the nearest server, though sometimes you can still get low ping even if a server is a bit far due to routing, but it’s rare.

You need to understand that this is not Google Maps—this is a geofilter map. To achieve your goal, you should disable geolatency. Doing so will ensure that the map remains within the intended radius. Any servers that are blocked will then appear as expected. Geolatency is located in the top right corner of the geofilter map, hidden under the three dots menu.

@yom3iIf you're looking at the geofilter map, it's likely because the server isn't located in your area. Alternatively, the server might be nearby, but the login server is elsewhere, so it uses a server in a different location to authenticate.

@11ZEUS11If you're in Puerto Rico, the best region to set your filter to is likely Florida since it's the nearest area with the most servers.

@MehmetAre you using a cable modem or an ONT? When bridge mode is enabled on a cable modem, access to features like UPnP settings and port forwarding through its interface becomes restricted. In this mode, the modem primarily serves as an administrative tool, offering details such as SNR and power levels, while functions like port forwarding and UPnP are managed by the router. You might be pronouncing it incorrectly, which is why I'm asking. It seems like you're misusing terms, as I believe you're referring to PPOE, which would actually be an ONT.

@Kahari Yes, I recommend performing a factory reset on the modem to ensure optimal performance and stability, especially since it was previously reprovisioned from the problematic version V6.01.03. This version caused significant issues, prompting ISPs to roll back the update due to widespread complaints about its faulty patch. Additionally, confirm that your WAN and public IP addresses are correctly configured in the R3 interface. Before proceeding, review the modem logs—if you notice a high number of uncorrectable errors, the issue is most likely with the ISP rather than the router or other equipment.

@KahariI was referring to the modem, not the router. I use the same modem without any issues, which is why I’m asking. There could be a problem if you’re using a specific firmware version. That’s why I’m asking for the firmware version your modem is currently running.