Ash

Hi, I have 1Gb up and down but when I try to download anything I only get speeds of 50-60mbs. Something in the background is getting a lot more speed but I only have my pc connected. What can this be

If you see my previous post This sitll isnt working

nope nothinh

Hi, The R3 isn't allowing me to get my full speed on my downloads. As you can see I am getting 24mbs on download and 174 is going somewhere else with nothing else connected to the router or open on the Pc. please advise. Thank you,

Hi, I have reset my R2 number of times to login. Once i do the initial set up I get the trying to reconnect. After a bit, the internet connection returns with the sign-in box. I entered the details I used to set up but i cant. every time I try to login to the router it shows my user name and password incorrect.

Press the little button on the back of the router for 10 secs it will reset and then it will reset the password everything

If it says internet detected now press retry and it should load or pull the power and back in.

Hard reset the router at the back and make sure the cable is connected to the wan port

how would this help with gaming for example hit detection?

I have done this now

My net duma suddenly stopped work. I had to switch it off and switch it back on but now what happened is the geo filter isn't working at all. Before in game i use to connect quickly and had no issues but now the ping is thro the roof. for example i use to get 17-30ms ping while queuing for game now it exceeds 100 Plus it doesn't even show what server i have connected to on the geo filter map. can you help?

Nope I don’t have a subscription do I need one ? don’t you just connect via the hybrid vpn? and even if I try a different country same issue

The first one I posted doesn’t connect and the other one says failed right away the hidemyass

these are all the vpn information

yes I have.. the message has now gone but it says under status connecting and doesnt connect to the vpn

i set a vpn and went on it to see if it was working and i got this message

Hi Team, Any help with this error message when I am trying to set a VPN

I emailed the team last night and someone got back to me today. What a quick turn around. maybe you need to contact them again

Quick question. where can I get an extra router plug in as one of mine is broke I think. it has to be held up or against a wall to stand

I am playing call of duty and how do I test the game. On the geo filter when i put call of duty on the filter it doesnt work as it says there is no filter available but you have it for non pc call of duty. Also on the traffic prioritise sector what should i select for call of duty as it is not on the list. I have but game console for now

there re no lights unless i set my pc manually

I am on pc now and not console how can i do game prioritise

I had a quick question i can see that on my traffic most of this is going on my background can you help how I can check this and change this.

hey is there any issues with the netduma rap. as nothing is loading the geo filter and the network are not responding

The ping is relatively okay around 50 and there isnt any lag but its just wen it comes to the hit detection is really poor. Would it be that the UK server is bad and i should look other parts of EU?