Netduma Fraser

Update: speeds stayed the same. I think i was to blinded on the duma side since i was going to game when i noticed the issue. Rebooting the to link and the duma brought back the speeds. I now made a reboot schedule weekly for the tp link, wish duma also had that feature in its settings since i dont use its wifi. Thread can be solve now. Thank you all!

Reboot to restore it. I will once back

When the speed drops does it return on its own or do you have to reboot to restore it? When it happens grab a picture of the WAN & LAN settings pages please

Most of the issues with PPPoE that we've had in the past have usually been with QoS on the upload side not working with it which has been resolved. The issue currently is that a small percentage of PPPoE users are experiencing disconnects, this is most likely due to the nature of the connection method (i.e. that it 'logs' in to the internet service and can have a timeout on it) but we will fix that.

Copying your settings my rgb doesn’t change still green/ yellow/ brown but it’s white at the edges.
 
 

Most of the issues with PPPoE that we've had in the past have usually been with QoS on the upload side not working with it which has been resolved. The issue currently is that a small percentage of PPPoE users are experiencing disconnects, this is most likely due to the nature of the connection method (i.e. that it 'logs' in to the internet service and can have a timeout on it) but we will fix that.

Its running ok at this moment....

yeah, I know but being the IT wizard that I am I've lost the download after I reinstalled the original firmware again 😱 .....thanks for your patience and quick reply.

A bit more white but not pure white for me, regardless I've passed it onto the team so they'll take a look when they can

Sure if you need me to do anything just let me know happy to help try solve this in anyway.
 
would really love plain white rgb just some room luminance.

Got it I have a tech coming soon and will check back after plugging to the AP once it’s off strict and see if same issues still happen 
thanks for all you Fraser

Ultimate version has been released, yes. Standard version Will be on Friday

Yes of course doing it right now.

As others mentioned we're aware it's not 100% accurate at the moment and the alternatives are:
Speed Test - Enter your speeds manually / use speedtest.net and then enter speeds manually Ping Optimizer - Adjust Congestion Control manually (which is what PO does for you), start with 70% which is a good starting point and adjust from there if needed

It should be better but do keep us posted!

I'll get the team to update Ping Heatmap for The Finals, thanks for the report - it won't affect your connection quality or your ability to connect to servers. It's purely a tool to inform you of where the servers are approximately located and your estimated ping to them to give you an idea of where you might want to force servers. Geo-Latency is enabled, that's why you are sometimes getting games outside your radius, if you disable that it will exclusively use your radius/zone. I'd suggest you remove the 4 iterations of your device from the Geo-Filter and then on the Device Manager give your PC a PlayStation device type. Then re-add your PC to the Geo-Filter and it should add as a console. The benefits of doing this are two-fold:
a) You don't have to deal with/enabling/disabling multiple added devices/services
b) If any of the game services you have added are out of date then this method will always allow you to filter in the sense that it'll never become outdated - there may be times we need to retest though if they've changed something drastic but for the most part you can add and forget.

I am trying to apply 2000mbps on download as i have a 2gb speed plan but on duma interface its not allowing me 
 
Update never mind i see the R3 can't handle 2GBS all good
 

Thanks for the answer, I fully understand the situation, I'm looking forward to it. Thank you for the constant support you offer! @Netduma Fraser

ACC is mentioned in that link I provided but we haven't provided any more information about it just yet. You can enter the poll here to be in with a chance to test it early on if you fulfil the requirements for this early test: https://forum.netduma.com/topic/60353-answer-this-topic-to-be-in-with-the-chance-to-beta-test-a-firmware-with-new-features/
 

The Geo-Filter doesn't impact your location on Google Maps, that's nothing to do with the router at all. If Google Maps is showing your location incorrectly and you've verified you get the same behavior directly connected to your modem then it's down to the IP address from your internet provider and you'd need to contact them if you believe it's causing issues

Added

As I mentioned before that is peak time congestion from your ISP, nothing has changed on your side when that happens so there is nothing you can do on your side at that time. When ACC is available for the R3 it may help with that but I can't guarantee it. 

I'll try it out and let you know if it happens again. Also, i don't require a VLAN or PPPoE for connection.

Merci beaucoup pour votre aide précieuse !!! 

It still isn't working. Just resynced and tested in a deathmatch.
I'll continue to follow up with Alex in another thread. Thanks Fraser!