Netduma Fraser

He's put his location in the ocean that's all

I know but they've implemented a ping limit so what you want to do was generally done by using a VPN and forcing a server really far away which won't be possible

We're aware Ping Optimizer isn't 100% reliable, we're working on that, adjust Congestion Control manually for the moment (in Ping Optimizer > Advanced).
Game servers don't always respond to pings so we can't always display the ping unfortunately

We removed the firmware to fix some issues so not currently, we'll post there with a new firmware once available

😉

Enregistrement 2025-07-25 132217.mp4    

Added - it has been removed temporarily

Added - it has been removed temporarily

That makes very little sense but must mean it is the cloud. If we can't update the cloud due to it needing a firmware upgrade to do so I'll see if we can at least revert whatever the last cloud update was.

In terms of software yes it would be a definite upgrade, the XR1000 won't get DumaOS 4 and we've got some good features coming.
Realistically though, you're getting a great ping when gaming, if you're wanting to upgrade to reduce that ping even further, even with DumaOS 4 that's going to be quite hard to do. There will be a limit of what the minimum ping you're capable of getting to the servers is and you're probably not far off. Given you're also just playing one game mainly there isn't much variation you need to do.

Very likely the Geo-Filter is blocking the server used to test your NAT status. Check on the map for an icon being blocked when you run the NAT test and add it to your allow list, that should then fix it. They may have a couple of servers responsible so you may need to do it a few times to get all of them.

I disabled both security filters, the speeds went to 530MB, very close to the contracted speed!

Where are you testing the speeds? Is the R2 in the DMZ on your ISP modem/router? Are ALL devices connected to the R2?
If you truly can't get more than 300 and everything is done and set correctly then I'd suggest setting to 300.

Ping Assist doesn't rely on it being a player host, it works with servers too

The game uses dedicated servers so the other players will not appear on the Geo-filter so you can't block them

The game uses dedicated servers so the other players will not appear on the Geo-filter so you can't block them

Added - it has been removed temporarily

Added - it has been removed temporarily

Added - it has been removed temporarily

In terms of software yes it would be a definite upgrade, the XR1000 won't get DumaOS 4 and we've got some good features coming.
Realistically though, you're getting a great ping when gaming, if you're wanting to upgrade to reduce that ping even further, even with DumaOS 4 that's going to be quite hard to do. There will be a limit of what the minimum ping you're capable of getting to the servers is and you're probably not far off. Given you're also just playing one game mainly there isn't much variation you need to do.

no i have not, ill try that next

We are still working on updates including ACC yes

No it's a router only so you'll have to connect it to an existing modem/ONT via ethernet to get internet

Thank you, your help solved my problem.            

It's pinging servers for me, resync the cloud on heatmap and try again please

Seems work like that, Some back to menu when wrong server but i can play, Thanks !