Kris

Could you add everything with a reserved IP on the R3 please so we can rule it out? It should only take a few minutes as only clicking is required

@Netduma Fraser,
I did a factory reset on v.4.0.540. No changes to the 5GHz band. Devices seem to only detect it within 5'.
I downgraded to v.4.0.290. No changes. Devices also seem to only detect it within 5'. I tried auto and assigning a channel to the 5GHz and this doesn't change anything regarding the range to exceed 5'. Logs attached for what it's worth.
To reiterate, no walls in-between where I am testing, no other online devices, no other changes to the environment when the 5GHz band used to work with OK range. Antenna's have been in the same position as well.
Literally just one day the 5GHz only reaches 5' out. At first, I thought it was simply down. It's up, just only within 5' lol.
Heck, even the 5Ghz band used to reach outside 20' through the exterior walls.
Please let me know next steps. It's been I think 3 months on this router. I worry it gets more issues with age.
I can try to unplug and plug the antenna's back in just as a sanity check..
Update: Plugging the antenna back in did nothing.
I also noticed my USB laptop fan I have plugged into the R3 router (have always had my R3 on it with 0 issues) isn't turning on. This never prevented a 5GHz signal going beyond 5' as the signal was much stronger before on the same laptop fan.
I then went and tested multiple low power USB devices on the R3 USB port and no device gets power, no phone will charge, no device will power on, no power light on it, nothing. So now the USB port doesn't work. Not sure if this got shot during a firmware update/factory reset.
Something tells me an internal part of this R3 has stopped working that feeds power/connections to the USB and/or 5GHz antenna. I wonder if the device only works within 5' because the 5GHz antennae aren't connecting to something internally, so the router loses the range the antennae provide.
2.4GHz works fine, it seems. no clue if these use different antennae, though.
To add...
I have found other posts with similar issues, so it seems it's not only me.
I have done what you have suggested in other posts below:
Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _ Again, literally nothing changed and just the other day the 5GHz range went down to 5' only against multiple devices (so I know it's not my phone), and my USB port isn't working. I am still downgraded to firmware v.4.0.290.
Satuday update: I did a hard reset with the button on the back for 30 seconds, waited 5 min, and still nothing has changed.
I had turned on Remote Access as I'd like someone to poke around and check anything else. Without any resolution, I would like to do a warrantied replacement/RMA.
Sunday update:
My work laptop and only my Iphone 14 pro is disconnecting constantly due to DHCP requests. I have it set to 10000 minutes as well as assigning a static IP address to the device. In system logs (added logs), you can see it constantly trying to connect to my iphone and identifying "DHCPREQUEST" and "DHCPACK". I've restarted my phone, re-assigned a new IP address, and it is still doing the same thing. My phone constantly is going on/off the 2.4GHz band and now my work laptop (unfortunately i had to work this weekend).
My phone and work laptop on the 2.4GHz band now show a weaker signal in the Device Manager even though I am in plain sight from the router (router even pointing at me) within 20'. It hadn't been this weak before. Again, no added interference. Iphone wifi settings are the same as the wives and hers stays connected.
I also received my USB Digital Multimeter. Works on ports on my PC. Plugged it into the back of the router and it receives no power. Got this to further confirm if the USB port is working or not.
 
R3_2025-03-22T02_51_37.142Z_logs.txt
R3_2025-03-23T20_51_42.051Z_logs.txt

Hi Fraser. Yes, I usually have to wait 10-30 seconds and view it again, then it'll be updated, or I need to apply the setting again and wait - this applies for just 1 setting.
For "many" settings at once, it may be 2-3. For example, I may add multiple games to Smartboost, or update the priority numbers for a few - it'll revert after 10 seconds, and I have to apply them all again and wait. Or I may be testing CC settings, so I'll flip CC to always on and change the download % to test in waveform.
All of the above happens in Edge, Chrome, and the browser you suggested, OperaGX (thought I'd give it a whirl).
 
Regarding the lag/rubber banding, please allow me to clarify with my hardware and my tests.
My PC rarely lags, if ever. It's a Z790 Asus hero, 4090 strix OC edition, Intel 14900K, with 32GB ram and loads of M.2 SSD samsung 980 pro storage. PC is healthy as healthy can be, drivers updated, etc. I understand networking is separate but just want to clarify my hardware specs first as some may suggest checking if hardware is aged.
I can play Valorant and, on the same exact PC, have 20+ browser tabs open, a live youtube video or any video as far as I can tell, playing live on my second monitor. I can click a bunch of tabs open to load, and Valorant won't rubber band, and ping barely rises. I even can run the waveform bufferbloat test on the second monitor while playing Valorant and no rubber banding happens - ping does rise from my ~19-24 to ~50, but i don't necessarily feel lag and again - 0 rubber banding.
When I am in the router interface and click through settings, Valorant will rubberband me around for 15 seconds. Even simply clicking "Stats for nerds" will trigger me to rubberband for 15 seconds. I literally start skipping around, my character "rewinds" back to random places, and once it snaps back in, i'll appear somewhere very random nearby. This happens on all 3 browers listed above, even the OperaGX. So not sure why clicking through the router triggers this when nothing else I do with web browsers causes it.

I also am experiencing this issue. When I try to initiate a download on my PS5 it works for a couple minutes and then all devices get disconnected from the 5GHz connection. If I forget the network on the disconnected device and try to reconnect I just get errors saying the password is incorrect (the pw is not incorrect).
As mentioned in the original post, rebooting the router seems to allow devices to connect again. The second part of the problem is once the devices reconnect the speed is very slow. After doing a factory reset, I get 400-600 mbps over the 5GHz connection. Once it crashes and I do a reboot, I only get 40-90 mbps on the 5GHz (I am skeptical it is actually even40-90mbps as a basic webpage takes 30s or more to load). 
I tried assigning devices IPs and setting the DHCP release to 10000, I also tried adjusting widths. None of these fixed the issue. The router is also positioned as you recommended above.
Firmware version: v4.0.540
R3_2025-02-28T21_36_43.792Z_logs.txt R3_2025-02-28T20_55_14.612Z_logs.txt

Hi Netduma team.
I had a wifi drop out during a work meeting today. It was for 15 seconds, but still interrupts my work meeting. Logs attached. This happened right around 12:30pm.
Later, our Amazon firestock couldn't connect anymore to the 5GHz network. It just says network error. It's within 5 feet from the router and has always worked. I tried reconnecting it, but no avail. I flipped it to the 2.4GHz and it's fine. Logs also attached. I think this one occurred after 4pm. The logs show some weird errors or messages around those times (the 12:30pm one for sure, I forget the exact time of the other).
Also, as of a few days ago when I flipped steadyping back off to test what works best for Valorant, ping to the same server I always play on in California now has consistent ping above 30. I always have had steadyping off with low ping but was testing with steadyping on which added a lot of ping well over the highest ping I usually got. So going back to my original settings, ping remains above 30.
For the past year, up until the few days ago, even on my old XR500, ping has always been around 17-25, rare spikes to 26. But never above 30 ping. I tried rebooting, but nothing changed.
My buddy in Arizona plays on the same server and their ping hasn't changed. Do I need to factory reset? Is something maybe on the backend of the R3 keeping steadyping on?

Honestly it feels like as time goes on, the router starts chugging down in some way shape or form. The CPU usage and memory on it look to be the same. I do my testing without load on the network. Hope the feedback helps. I can turn on remote access for now.
R3_2025-02-25T20_31_47.174Z_logs.pagesR3_2025-02-26T00_42_39.088Z_logs.pages

If it happens again please grab the logs prior to rebooting

Just to confirm once the 5ghz goes down I cannot reconnect to it, if I attempt I get an error saying "Can't connect to this network" on Windows, on the logs I see: daemon.err odhcp6c[4074]: Failed to send SOLICIT message to ff02::1:2 (Cannot assign requested address)
So the router is unable to assign an address to any of my devices.
@Netduma Fraser Also I don't want to factory reset my device, if that is the next steps, I already done it about 3-4 times and didn't fix the problem. It takes me about an hour to name each device and setup internet rules each time since there is no export/import way to save these settings. My XR500 never had these kinds of problems. I have remote access setup, can you get one of your developers to take a look at the problem? I can reproduce the problem on demand, I just need to download an Xbox game.
Edit: Width changes don't matter I don't think this is a bandwidth issue but more when traffic spikes a crashes that band. It's current sitting, elevated on a wooden shelf with nothing above or below it, no metal touching. No electrical wires outside the power cable and cat cable. I set the antenna at that shape, but didn't make a difference. To me this seems like an OS issue or perhaps a hardware issue where the 5ghz chip is wonky.

No it should be fine, it's just for the Geo-Filter, SmartBOOST will still apply normally

Thanks for your patience, we've actually stopped using (deleted) the telemetry server so the toggle is essentially useless so you may as well leave it disabled. We'll be removing the option in an upcoming firmware.

6 day since last reboot 🎉

Good job guys! 👏🏻👏🏻👏🏻👏🏻

It's the exact same as the firmware currently in Early Access as far as I am aware

I did upgrade to the latest firmware. Still not categorizing Delta Force as gaming. I even started a game and alt tab to check still greyed out. Only my device is lighted up and working.
Geofilter I didn't see Delta Force. Please ask them to sort it out 

Okay thanks, I'll pass it on. I don't think it's been added to the Geo-Filter at all 

We're testing it currently and we'll make any necessary cloud updates when complete

Just to be sure...
You understand that reducing your bandwidth to 50% is already huge.
The bandwidth for online games is insignificant. (Smartboost prioritizes game packets)
Reducing it below that will prevent you from having the necessary speeds for your other devices....

What discrimination !!!!! Efootball25 any news......COD Black ops 6  Lots of new features

It's not discrimination, there aren't any new features for the game, we're just stating the server locations - it's essentially a repost from the beta awhile ago, nothing new, you haven't been forgotten. He is working on it.

Very high speed is made to download games faster!
But the bandwidth in online games between server and players remains the same between a 5/1 line and 1000/1000 Mbps.
That is to say of the order of a few kilobytes...

I know that the eFootball players are very passionate about the game and about receiving the latest updates but we're not miracle workers unfortunately, it can take a bit of time.

Hello everyone, I wanted to draw your attention to the fact that the community is no longer interested in Efootball, but other games like Call of Duty or Fortnite have great value.

Thanks, that's great to hear! If it's not broken don't fix it is my advice, there isn't anything super significant worth upgrading for unless you're having issues.
The R3 is the first time we've our own automatic rollout and prior to that the NG routers had them but it was controlled by NG. Unless you are certain about stability, doing an automatic rollout could result in an irreversible problem or instead of a few hundred people who might be experiencing an issue (which is still a pain to manage but do-able) you have thousands at once. The firmware certainly isn't unstable or causing major issues but we like to er on the side of caution where possible. 
Also *generally* people in Early Access are more willing to making themselves liable to experiencing bugs for the benefit of receiving firmware earlier and so have more patience. Someone not interested in the community or anything like that just wants the most stable firmware available when their router indicates there is one and will be less patient for Early Access type firmware.
I've given you Early Access in case you'd like to follow along there and try it at some point.
They would have only had 5 hours prior to you asking again to work on it, they're not that fast unfortunately, it will take a little bit of time. 

bro chill tf out lmao, are you insane?  you didn't even wait 20 hours before your last post.  When a game updates they have to do some testing. They can't just release everything instantly or there will probably be bugs.  Which you would then complain about..
 
@Netduma Fraser Just curious why the firmware hasn't been rolled out automatically yet?  I'm hesitant to update because it came out 2 months ago, and if there were issues that would probably impact public release.  I only really play CoD (and it works fine) so I don't really know if updating will be worth it on my end.  Also I would just like to thank you guys for consistent support and updates regarding the router.  One of the best purchases I have made in a while.
 
 

I went to sleep, and today when I opened the interface everything was working correctly. I'll record next time when/if it happens again.

Voici la liste des serveurs BO6 extrait et tester par mes soins.....ENJOY.

Hi again, I'm returning with two more screenshots.
first one was taken when the issue was happening - Download speed was barely around 15MB/s. Second screenshot was after a reboot. Also after rebooting, the speed improved massively, it was up to 100MB/s.