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5 replies to this topic

#1
Kahari

Kahari

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I keep connecting to servers that are out of my radius. I've reset the playstation etc. and still it keeps connecting me to servers out of the radius. BTW The Indiana servers are trash!!! Please fix them or get rid of them. In other posts I've seen people who connect to the Indiana servers say the same thing. They truly are horrible! Thanks!

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#2
Netduma Fraser

Netduma Fraser

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You've either got it set to Spectating Mode instead of Filtering Mode in the devices panel or strict mode has been unticked in the Geo-Filter Map options.


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



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If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#3
Kahari

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I've gotten this message since updating to the latest firmware.

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#4
Netduma Fraser

Netduma Fraser

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Rename the device back to what it was before and it will go away or a factory reset will fix it


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



Time Converter

If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#5
Kahari

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Did the factory reset and fixed the issue, but now my geo-filter isn't working



#6
Netduma Jack

Netduma Jack

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Did the factory reset and fixed the issue, but now my geo-filter isn't working

 

What precisely do you mean by not working? Is your device added and set to Filtering Mode? What are your current settings?


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

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