SHANE523 Posted February 23, 2018 Share Posted February 23, 2018 I play America's Army on the PS4. There are issues on their end but I am trying to eliminate any on my end. They claim there are dedicated servers all around the country but I have only see East and West coast servers. The problem is though, even though Auto Ping Host and Strict mode are enabled I am not always getting the window showing the ping graph and server address. I know they are using Amazon AWS so I don't know if that is the issue. Maybe they are blocking ICMP? For the record AA Proving Grounds has several network issues that we the users cannot "fix". But any ideas would be appreciated. Link to comment Share on other sites More sharing options...
BIG__DOG Posted February 23, 2018 Share Posted February 23, 2018 have you tried the game with the geo filtering disabled to see if you get a game quicker? You could also try shrinking you geo location to it's minimum and using your ping assist to find a game by setting it to 50 for example enabling strict mode!. Remember to make any adjustments while the game is closed and then leave it 2 minutes before seeing if the changes work as theres a default 2 min delay to avoid cheating! B.D Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23, 2018 Administrators Share Posted February 23, 2018 You're getting a game but it won't always ping? There can be some occurances with AWS where it is not able to be pinged, you're correct about that. How often does it occur? Link to comment Share on other sites More sharing options...
SHANE523 Posted February 23, 2018 Author Share Posted February 23, 2018 have you tried the game with the geo filtering disabled to see if you get a game quicker? You could also try shrinking you geo location to it's minimum and using your ping assist to find a game by setting it to 50 for example enabling strict mode!. Remember to make any adjustments while the game is closed and then leave it 2 minutes before seeing if the changes work as theres a default 2 min delay to avoid cheating! B.D I have not had issues getting in to a game quicker but with their issues I basically have to encompass the US when I am with a group because it will put my friends in to a server that I block so I am kind of screwed that way. Even IF I am the "host" of the group it will still do that. There is something wrong on their end that is splitting the groups. I have always had Strict Mode checked. Ping assist is not available yet on the XR500 (at least that I know of) I didn't know about the timer or needing to be out of the game. Thanks for that info. Link to comment Share on other sites More sharing options...
SHANE523 Posted February 23, 2018 Author Share Posted February 23, 2018 You're getting a game but it won't always ping? There can be some occurances with AWS where it is not able to be pinged, you're correct about that. How often does it occur? Yes I am getting in game but it won't always ping. I would have to say maybe 30-40% of the time this is happening. It was happening last night and I was playing solo so it wouldn't be a group issue within the game. With the lack of communication from the devs I am no confident in what they mean by "servers all over the US" especially when I have only been connected to East coast and West coast AWS servers. However they do say that IF there is a load on their servers that the listen server system would kick in. Now that could mean a user is the listen server and their router doesn't allow ICMP too. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23, 2018 Administrators Share Posted February 23, 2018 If you use Chrome & allow it to ping does it work? I have had occasions on AWS servers when it can't always ping. Link to comment Share on other sites More sharing options...
SHANE523 Posted February 23, 2018 Author Share Posted February 23, 2018 I am using Chrome but I am wondering if the listen server or dedicated server is allowing ping and that is the issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23, 2018 Administrators Share Posted February 23, 2018 I am using Chrome but I am wondering if the listen server or dedicated server is allowing ping and that is the issue. Is there any connection indicator/ping on the game itself at all? Link to comment Share on other sites More sharing options...
SHANE523 Posted February 23, 2018 Author Share Posted February 23, 2018 Yes, in the game there is a ping indicator but I believe it is at a different level due to when the Duma shows a ping at 20ms the game shows 32-48ms. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23, 2018 Administrators Share Posted February 23, 2018 It adds processing delay most likely. I'll take a look to see if theres a way around it but like I say I've seen it with AWS also so may be par for the course. SHANE523 1 Link to comment Share on other sites More sharing options...
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