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Some help with the Internet speed


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  • Netduma Staff
Posted

I did all that has happened since the update

 

If you press reset distribution in device prioritisation does it fix it? Also what speeds are you getting and what speeds do you expect?

  • Netduma Staff
Posted

I see is a common issue being ignored...

 

How is it getting ignored when there are replies to his thread?!

 

 

I did that to from 4 upload im getting 1.9

 

 

Can you check the following:

  • You have the correct speeds entered in congestion control.
  • You have IPv6 disabled in Settings >> Miscellaneous, LAN and WAN.
  • You have the sliders set to 100% and have pressed reset distribution.
  • Also can you see what the exact speeds are that you get through your ISP router are.
  • Administrators
Posted

I see is a common issue being ignored...

 

So far everyone that I have done a 1 on 1 with that has said about reduced speeds, I told before hand to reset device prio & apply. They said they had and then when I went on their router and did what I had suggested speeds returned instantly. 

 

If there is an issue I want to find it so we can fix it, thus far I have not found an issue in any of the 1 on 1s I have done. If you believe you do have an issue you are welcome to PM and I can do a 1 on 1 with you. 

Posted

I didn't say this to sound rude Just saying I made a similar thread about having same issue and got deleted now I'm not even using my brand new netduma since upgrading my Internet speed everything was fine when I had 30 download 10 upload but now with a gigabit connection I can barely get 30 down 30 upload

  • Netduma Staff
Posted

I didn't say this to sound rude Just saying I made a similar thread about having same issue and got deleted now I'm not even using my brand new netduma since upgrading my Internet speed everything was fine when I had 30 download 10 upload but now with a gigabit connection I can barely get 30 down 30 upload

 

Why do you think it has been deleted? I linked it to your in your previous post you made.

Posted

I had the same issue, my internet speed is 100dl - 20 ul but when i connected netduma i was getting 9dl - 1ul  

my isp box is huawei echolife and they fixed this one to the wall and i have to connect a buffalo router to it in order to apply my pppoe username and password on the buffalo router since i cannot access the huawei box provided by my isp

 

i have removed the buffalo router and connected netduma to isp box and applied pppoe username and password on netduma, but i was not getting the full speed even after following the below trouble shooting steps

 

- set bandwidth 100dl - 20ul

- algorithm - reactive 

- set download and upload cap to 100%

- share access - ticked 

- reset distribution and then click apply distribution

- disable VPN and click apply

- disable IPv6 from WAN and LAN settings

- from miscellaneous settings - disable deep packet processing

- from miscellaneous settings - disable super turbo mode and turbo mode

- from WAN setting - enable pppoe and enter username and password

 

and I've made a speed test but was still getting very low speed!

 

the issues was resolved after doing the following:

 

- Disabled pppoe settings on netduma and cleared username and password

- connected the buffalo router to my isp huawei box and then connected the netduma to the buffalo router (i didnt chose bridged mode on buffalo router)

- entered pppoe information on buffalo router

- connected my laptop to netduma via cable and made speed test result was almost 100dl - 20ul exactly what I'm paying for 

 

 

i hope this helps pppoe users and doesn't confuse you

 

BTW I'm in Dubai and ISP is etisalat 

  • Administrators
Posted

I didn't say this to sound rude Just saying I made a similar thread about having same issue and got deleted now I'm not even using my brand new netduma since upgrading my Internet speed everything was fine when I had 30 download 10 upload but now with a gigabit connection I can barely get 30 down 30 upload

 

Please do PM me for a 1 on 1 and I can help

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