DREEALL Posted November 9, 2015 Posted November 9, 2015 For the release of Black ops 3, i've managed to get my Netduma functioning with my playstation, however for the last 2 days, i receive an error where the PS4 says 'a lan cable is not connected' disconnects then reconnects. Apparently, a few people have had this issue, and now my wired has completely stopped the internet access. WiFi is fine, i've changed the cable, i'm also talking with Virgin media about this issue Regards.
Netduma Staff Netduma Crossy Posted November 9, 2015 Netduma Staff Posted November 9, 2015 Hi DREEALL, welcome to the forum Have you tried changing the port on the Netduma?
Administrators Netduma Fraser Posted November 9, 2015 Administrators Posted November 9, 2015 It seems that this is a known issue with PS4 and doesn't seem to be a complete solution, try Crossys suggestion and see if that is any better
UK_Wildcats_Fans Posted November 9, 2015 Posted November 9, 2015 I had a similar issue. Even though it stated internet access disconnected, I could go into messages, friends, store, etc. It is something weird between the game and PS4. I personally believe that an error in the coding causes an issue with the network layer and the game reports it as a communication issue. In reality, the game just is not communicating properly with the PS4 software.
seantiticombs Posted November 9, 2015 Posted November 9, 2015 Anytime I turn off my duma and back on. I have to configure eveyrthing again. This does not happen before. How can I fix this
Netduma Staff Netduma Crossy Posted November 10, 2015 Netduma Staff Posted November 10, 2015 Anytime I turn off my duma and back on. I have to configure eveyrthing again. This does not happen before. How can I fix this Can you make your own thread about this Seantiticombs.
DREEALL Posted November 10, 2015 Author Posted November 10, 2015 Hi DREEALL, welcome to the forum Have you tried changing the port on the Netduma? Could you explain how i could do this please, its just frustrating as i'd play online then randomly lose connection with the message 'no lan cable connected'
Netduma Staff Netduma Crossy Posted November 10, 2015 Netduma Staff Posted November 10, 2015 Could you explain how i could do this please, its just frustrating as i'd play online then randomly lose connection with the message 'no lan cable connected' Just plug the ethernet cable into a different port on the Netduma If that doesn't fix it, you could take a look at this and see if their solution solves the problem.
DREEALL Posted November 12, 2015 Author Posted November 12, 2015 Just plug the ethernet cable into a different port on the Netduma If that doesn't fix it, you could take a look at this and see if their solution solves the problem. It's not solved anything, i reset my netduma a few times, it will then connect. After i've finished playing, the next day the problem will repeat itself, and no lan cable is apparently connected
Netduma Staff Netduma Crossy Posted November 12, 2015 Netduma Staff Posted November 12, 2015 It's not solved anything, i reset my netduma a few times, it will then connect. After i've finished playing, the next day the problem will repeat itself, and no lan cable is apparently connected In that case it may be a PS4 issue. Maybe someone else will have another suggestion but not sure if that problem for PS4 has a fix.
Administrators Netduma Fraser Posted November 12, 2015 Administrators Posted November 12, 2015 I do believe it is a PS4 issue though some people have had success changing the DNS to 8.8.8.8 and 8.8.4.4 for secondary so you could try that
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