Silent Posted September 10, 2015 Share Posted September 10, 2015 So i posted here earlier about my speeds being slow which turned out just to be my internet being slow due to an outage in my area. But today my internet has been on "Limited" all day whenever i connect to my netduma. When i direct connect my xbox to my modem i get internet but if i direct connect to my laptop i still get limited. This happened in the past and a simple reboot of my modem and router fixed it but i have no clue what to do anymore. My modem is also brand new. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 10, 2015 Netduma Staff Share Posted September 10, 2015 Can you make sure that you are connecting to the Netduma from your laptop with an Automatic IP? Link to comment Share on other sites More sharing options...
Silent Posted September 10, 2015 Author Share Posted September 10, 2015 how do i do that? lol sorry:p but if it means anything i tried connecting via wifi and wired and both didnt work. Also tried all of the other devices in my house aswell. None can work for the netduma and the only one that will work with my modem is the x1 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 10, 2015 Netduma Staff Share Posted September 10, 2015 how do i do that? lol sorry:p but if it means anything i tried connecting via wifi and wired and both didnt work. Also tried all of the other devices in my house aswell. None can work for the netduma and the only one that will work with my modem is the x1 This video (assuming you're on windows) shows how to change it to an automatic IP. Can you also try restarting the Netduma. Link to comment Share on other sites More sharing options...
Silent Posted September 10, 2015 Author Share Posted September 10, 2015 This video (assuming you're on windows) shows how to change it to an automatic IP. Can you also try restarting the Netduma. I was reading a past post u were helping someone else on and it said if it was obtain on auto i had to do something else.. correct? and believe me ive restarted multiple times Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 10, 2015 Netduma Staff Share Posted September 10, 2015 I was reading a past post u were helping someone else on and it said if it was obtain on auto i had to do something else.. correct? and believe me ive restarted multiple times The instructions in the vid show how to check that it is set to automatic Can you access the Netduam dashboard? Link to comment Share on other sites More sharing options...
Silent Posted September 10, 2015 Author Share Posted September 10, 2015 not via my laptop that is connected to my netduma, no. edit: actually i just retried and it and i cant really tell whats happening on the video its super slow because im on my friends wifi trying to fix this haha Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 10, 2015 Netduma Staff Share Posted September 10, 2015 not via my laptop that is connected to my netduma, no. Is there any chance you could have turned off DHCP Lease in the settings of the Netduma? Link to comment Share on other sites More sharing options...
Silent Posted September 10, 2015 Author Share Posted September 10, 2015 Is there any chance you could have turned off DHCP Lease in the settings of the Netduma? DHCP on the LAN settings was disabled Link to comment Share on other sites More sharing options...
Silent Posted September 10, 2015 Author Share Posted September 10, 2015 DHCP on the LAN settings was disabled and anytime i enable it auto disables and says "Invalid lease time" Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 10, 2015 Netduma Staff Share Posted September 10, 2015 DHCP on the LAN settings was disabled Ok, that explains it then. In this case you actually have to connect with a static IP. If the video is unclear then you can read this which explains how to do it. The numbers to enter are below: IP Address: 192.168.88.50 Default Gateway: 192.168.88.1 Subnet Mask: 255.255.255.0 DNS: 192.168.88.1 Then go back and turn on DHCP in Settings >> LAN Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 10, 2015 Netduma Staff Share Posted September 10, 2015 and anytime i enable it auto disables and says "Invalid lease time" Make sure it looks like this before you try to enable it: Link to comment Share on other sites More sharing options...
Silent Posted September 10, 2015 Author Share Posted September 10, 2015 Ok, that explains it then. In this case you actually have to connect with a static IP. If the video is unclear then you can read this which explains how to do it. The numbers to enter are below: IP Address: 192.168.88.50 Default Gateway: 192.168.88.1 Subnet Mask: 255.255.255.0 DNS: 192.168.88.1 Then go back and turn on DHCP in Settings >> LAN did the steps and still didnt work. the Make sure it looks like this before you try to enable it: didnt work:( do i have to reset my router? The enabling went through it is just limited still Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 10, 2015 Netduma Staff Share Posted September 10, 2015 did the steps and still didnt work. the didnt work:( do i have to reset my router? The enabling went through it is just limited still Now that the DCHP is on, try rebooting the router from Settings >> Miscellaneous and disable the Static IP on your PC. Link to comment Share on other sites More sharing options...
Silent Posted September 10, 2015 Author Share Posted September 10, 2015 Still limited:( to disable the static ip i just change the thing to obtain auto correct? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 10, 2015 Netduma Staff Share Posted September 10, 2015 Still limited:( to disable the static ip i just change the thing to obtain auto correct? Yes, thats correct. So when you set to Static you could access the Netduma dashboard but it still says limited. When you set to automatic you can't access dashboard and it still says limited. Is that correct? Link to comment Share on other sites More sharing options...
Silent Posted September 10, 2015 Author Share Posted September 10, 2015 Yes, thats correct. So when you set to Static you could access the Netduma dashboard but it still says limited. When you set to automatic you can't access dashboard and it still says limited. Is that correct? no. i can access it both times. sorry for my lack of knowledge on this haha thanks for the patience Link to comment Share on other sites More sharing options...
Silent Posted September 10, 2015 Author Share Posted September 10, 2015 no. i can access it both times. sorry for my lack of knowledge on this haha thanks for the patience i restarted my modem after everything and it ended up working:) if any more problems happens like this again ill just come back here and post thanks so muchhhhh Link to comment Share on other sites More sharing options...
Zennon Posted September 10, 2015 Share Posted September 10, 2015 I will close the thread for you Crossy now it has been resolved. Link to comment Share on other sites More sharing options...
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