Carefree Danny Posted September 9, 2015 Share Posted September 9, 2015 Hi Everyone, I ordered my netduma yesterday and it arrived today. When I got home and unpacked it I noticed that the power adapter is a U.S. Version and not UK (where I live) on the box it even says U.S. Is this correct do I have to go and buy and adaptor to use in UK mains? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 9, 2015 Netduma Staff Share Posted September 9, 2015 Hi Danny That shouldn't have happened I don't think. Fraser or Luke will be able to advise on what to do but I wouldn't worry - things like this get sorted pretty quickly Link to comment Share on other sites More sharing options...
Carefree Danny Posted September 9, 2015 Author Share Posted September 9, 2015 Thanks Crossy, Was really looking forward to plugging in tonight and getting started Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 9, 2015 Netduma Staff Share Posted September 9, 2015 Thanks Crossy, Was really looking forward to plugging in tonight and getting started Yeah, it's annoying when that sort of thing happens when you're excited ;( Link to comment Share on other sites More sharing options...
Carefree Danny Posted September 9, 2015 Author Share Posted September 9, 2015 will Fraser or Luke reply to me via here or do I have to get in contact with them some other way? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 9, 2015 Netduma Staff Share Posted September 9, 2015 will Fraser or Luke reply to me via here or do I have to get in contact with them some other way? One of them should reply here for you They'll probably ask you for your order number so you might want to post that here or if you'd prefer to keep it private you could PM it to one of them. Link to comment Share on other sites More sharing options...
Dillinger Posted September 9, 2015 Share Posted September 9, 2015 will Fraser or Luke reply to me via here or do I have to get in contact with them some other way? Fraser is active here almost everyday and I suspect will be along shortly to help get you squared away. Link to comment Share on other sites More sharing options...
Carefree Danny Posted September 9, 2015 Author Share Posted September 9, 2015 Thanks Dillinger. Link to comment Share on other sites More sharing options...
Dillinger Posted September 9, 2015 Share Posted September 9, 2015 Thanks Dillinger. Yeah cheers - I don't know about over there, but here in the states we can pick up a voltage converter US to EU at local hardware shops. Do you have anything like that over there? If so, you could give it a try while you are waiting for the correct cable/router Link to comment Share on other sites More sharing options...
Carefree Danny Posted September 9, 2015 Author Share Posted September 9, 2015 I do have an old shaving adapter that will convert it to UK but don't want to try it just yet as i don't want to brick it just in case. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 9, 2015 Administrators Share Posted September 9, 2015 Hey Danny, sorry about that! We can get a UK power adapter shipped to you, if you can give me your order number either on here or via PM we can get it sent out to you tomorrow Link to comment Share on other sites More sharing options...
Carefree Danny Posted September 10, 2015 Author Share Posted September 10, 2015 Thanks guy's for all your help, Fraser is going to send me out a UK power supply. Link to comment Share on other sites More sharing options...
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