UKash Posted August 12, 2015 Share Posted August 12, 2015 Hi everyone! Yesterday I try to replace my Technicolor router to netduma R1. When I go to menu on my computer netduma set "problem with DNS or can't conect to DNS or something like that" My conection is from the wall socket to Openreach box and netduma. I shuld live the Technicolor conected and then netduma or mayby u guys now any twiking with Plusnet provider? Please help! Sorry about my whriting ... Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 12, 2015 Netduma Staff Share Posted August 12, 2015 Hi UKash, welcome to the forum You have two options on setting it up. 1) The way you're doing it now. 2) Leave Technicolor router in place and connect the Netduma to it. Number 2 is probably simpler as all you then have to do is put the Netduma in its DMZ. If you would prefer number one, then I'm sure there is a fix for the problem you're currently having Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 OK thanx But Witch way is better for PS4? I have lots of devices in house on wifi. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 12, 2015 Netduma Staff Share Posted August 12, 2015 OK thanx But Witch way is better for PS4? I have lots of devices in house on wifi. It probably won't make a difference at all I suppose number 1 would be the 'neater' way so we could try and get that working first and if it doesn't work, you just plug the old router back in and plug the Netduma into that. It's up to you though - both ways should give you the same end result Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 How to fix it nr1connection? I should go to netduma setings and then to WAN settings? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 12, 2015 Netduma Staff Share Posted August 12, 2015 How to fix it nr1connection? I should go to netduma setings and then to WAN settings? Now that you have the Netduma plugged into the Openreach modem, can you go to Settings >> LAN and enable a Custom DNS. In the fist box type '8.8.8.8' and in the second box type '8.8.4.4'. Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 I b at home in about 30min. So I check this and let u now. Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 I done that What next? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 12, 2015 Netduma Staff Share Posted August 12, 2015 I done that What next? Can you connect to the internet now? Has it fixed the DNS problem? Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 Fixed I think but not internet conection??? Help! Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 12, 2015 Netduma Staff Share Posted August 12, 2015 Fixed I think but not internet conection??? Help! Can you take a photo of the back of the Netduma with how everything is connected then post it here please Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 12, 2015 Netduma Staff Share Posted August 12, 2015 Ok, so it looks like you have everything wired up correctly. On a PC that is wired to the Netduma, can you open up a command prompt and type 'ping 8.8.8.8'. Can you then copy and paste the result of that here. Also, on the Netduma dashboard, if you go to device manager, is there a number after 'WAN IP'? Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 Can I catch u after work? About 6pm BST? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 12, 2015 Netduma Staff Share Posted August 12, 2015 Can I catch u after work? About 6pm BST? Sure Just post the answers to the questions in my previous post when you're free. Link to comment Share on other sites More sharing options...
cranium2001 Posted August 12, 2015 Share Posted August 12, 2015 Modem-router-netduma-system. That's how I roll. I prioritize port one on my current router for the netduma. I just use my original router for all the wifi and all works fine. Then go through the tour and set up accordingly. Should be set in my opinion. Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 I need more specific instructions mate. But thanx for that. U use the plusnet right? And wired conections for another devices u use from orginal router same like wifi? Need to be DMZ on orginal router for R1? I have loots devices at home. I need best connection for my ps4 without LAG. Cheers! Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 I thing is gonna be easy to change router for R1 but is not... Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 12, 2015 Netduma Staff Share Posted August 12, 2015 I thing is gonna be easy to change router for R1 but is not... So far you've only changed one setting on the Netduma But when you get back, if you post the information from above, then it might highlight the problem Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 Ok, so it looks like you have everything wired up correctly. On a PC that is wired to the Netduma, can you open up a command prompt and type 'ping 8.8.8.8'. Can you then copy and paste the result of that here. Also, on the Netduma dashboard, if you go to device manager, is there a number after 'WAN IP'? Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 Second one. Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 This is what I have on dashbord. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 12, 2015 Netduma Staff Share Posted August 12, 2015 Ok - the problem is no WAN IP. I think the BT modems need PPoE (or at least mine does). So can you go to Settings >> WAN and enable PPoE. In the username type '@btinternet.com' and password just type 'bt'. The click apply. Then go back to the device manager page, is there a WAN IP? Link to comment Share on other sites More sharing options...
UKash Posted August 12, 2015 Author Share Posted August 12, 2015 Ok now I have WAN IP U need this numbers? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 12, 2015 Netduma Staff Share Posted August 12, 2015 Ok now I have WAN IP U need this numbers? Nope, don't need the numbers, just as long as you have one Can you check if you see if it is working now. Link to comment Share on other sites More sharing options...
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