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Bt inifinty NEED HELP


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Posted

i have followed the steps and carnt get the internet working. iv set it up thought my BT Hub but only get 18 down 6 up where i normally have 70 down 19 up

need help getting this working

Posted

So you can access the internet but your speeds are not what it was previously right?

Posted

Hi Davie - It might be easier for the guys to help assist if we have either a picture, or a written "visual" of what you have from your wall to your "problem".  

 

  • What were your internet speeds prior?
    • What are they now?
    • How was this tested?
  • What kind of gear are you using?
  • Is everything hard wired or are you using the wireless?

 

The more idea we have of what you are dealing with, the better chance we have of helping diagnose and clarify for you.

 

Thanks,

 

JD

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