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Posted

right iv got a new lappy so trying to connect to the r1 via wifi now as far as i knew the sec pass/key was the serial number iv put this in and it wont connect is it something else ?

  • Netduma Staff
Posted

If you've done a factory reset then it will now be 'netdumar1'. 

 

Otherwise you can change the password in Settings >> Wifi and then use that to connect with your new laptop :)

Posted

nope not done a reset and netdumar1 doesnt work either .

 

when we set it all up i think the boss man was near a nervous break down as we had to dig into windows on my desktop to alter loads of setting in windows etc lol

  • Netduma Staff
Posted

nope not done a reset and netdumar1 doesnt work either .

 

when we set it all up i think the boss man was near a nervous break down as we had to dig into windows on my desktop to alter loads of setting in windows etc lol

 

Can you connect to the Netduma dashboard? If you can, just change the password in Settings >> Wifi :)

Posted

Use an Ethernet to get to the duma dash then change the settings.

Posted

Can you see the duma on the wifi device you are using in the list of available routers?

 

And now you have changed setting's you will need to re input the password that you have changed in to all devices.

  • Netduma Staff
Posted

done that now nothing will connect via wifi

 

Make sure that the Wifi password is 8 characters or more.

Also make sure the wireless frequency is 2.4Ghz.

 

Once you've changed the password, you will need to reconnect the devices to the Netduma with the new password :)

Posted

ggrrrrrrr now its sorted despite me putting the pass in 4 times ............

 

fekkin thing

it must of had a delay or summat

 

thank you

  • Netduma Staff
Posted

Thats great! As it's sorted I'll close the thread, but if you have any more questions feel free to open another one :)

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