Full speeds

[dionsaur_]

Not getting full speeds I am missing about 200 mbs I pay for a 1GB up and down I am wired from my gateway from xfinity to my duma to my pc

[Netduma Fraser]

Have you entered the speeds you paid for/expect? Where are you testing the speeds exactly? Are ALL devices connected to the R3 or do you still have some connected to the gateway?

[dionsaur_]

Yes I did enter the 1 GB speeds I pay for/expect, on my phone I get the full speeds it is connected to the gateway. I noticed my Ping average changed by +10ms so I tested the speeds to the duma I just have my pc wired to the duma and I have my other devices connected to the gateway from xfinity 

[dionsaur_]

1 minute ago, dionsaur_ said:

Yes I did enter the 1 GB speeds I pay for/expect, on my phone I get the full speeds it is connected to the gateway. I noticed my Ping average changed by +10ms so I tested the speeds to the duma I just have my pc wired to the duma and I have my other devices connected to the gateway from xfinity 

 

[dionsaur_]

1 hour ago, dionsaur_ said:

 

Also why can't I get a ping for some games?

[Netduma Fraser]

What do you get on speedtest.net? The in-built speedtest can be inaccurate at times. For the R3 to work most effectively ALL devices should be connected to it rather than the gateway. We'll need to update the Ping Heatmap via the cloud for the game, I'll let the team know, thanks for the report - it won't affect your ability to use the Geo-Filter.

[dionsaur_]

So these are the tests from my computer. Speedtest seems to be closer. On my phone that is connected to the gateway I get over 1000 mb over wifi though

 

[Netduma Fraser]

If you don't have ALL devices connected to the R3 then they can take speed away from the router so that's a likely cause. Also splitting the WiFi bands and connecting directly to 5GHz would help.

[dionsaur_]

I did try putting the gateway in bridge mode and I was getting the same slower speeds Could it be my Ethernet cords? Might of degraded over time? Couldn’t tell you when I got them but they are cat8