Full speeds

[dionsaur_]

Not getting full speeds I am missing about 200 mbs I pay for a 1GB up and down I am wired from my gateway from xfinity to my duma to my pc

[Netduma Fraser]

Have you entered the speeds you paid for/expect? Where are you testing the speeds exactly? Are ALL devices connected to the R3 or do you still have some connected to the gateway?

[dionsaur_]

Yes I did enter the 1 GB speeds I pay for/expect, on my phone I get the full speeds it is connected to the gateway. I noticed my Ping average changed by +10ms so I tested the speeds to the duma I just have my pc wired to the duma and I have my other devices connected to the gateway from xfinity 

[dionsaur_]

1 minute ago, dionsaur_ said:

Yes I did enter the 1 GB speeds I pay for/expect, on my phone I get the full speeds it is connected to the gateway. I noticed my Ping average changed by +10ms so I tested the speeds to the duma I just have my pc wired to the duma and I have my other devices connected to the gateway from xfinity 

 

[dionsaur_]

1 hour ago, dionsaur_ said:

 

Also why can't I get a ping for some games?

[Netduma Fraser]

What do you get on speedtest.net? The in-built speedtest can be inaccurate at times. For the R3 to work most effectively ALL devices should be connected to it rather than the gateway. We'll need to update the Ping Heatmap via the cloud for the game, I'll let the team know, thanks for the report - it won't affect your ability to use the Geo-Filter.